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MASCO Code
2522-06
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Billing Specialist
Billing Specialist manages the billing process within an organisation, ensuring that invoices are accurately generated and processed. They handle billing discrepancies, coordinate with relevant departments, and ensure compliance with financial policies and procedures. Their work supports the organisation’s financial accuracy and efficiency.
Tasks
Prepare and issue accurate invoices to clients based on verified billing data.
Reconcile billing data with internal records to ensure accuracy and completeness.
Identify, investigate, and resolve billing discrepancies and system-related issues promptly.
Coordinate with sales, operations, and other departments to validate billing information and resolve issues.
Maintain and update customer billing accounts to ensure accurate and complete records.
Support month-end financial reporting and audits by providing accurate billing documentation.
Recommend improvements to billing systems and procedures to enhance efficiency and accuracy.
Skills
Basic
Attention to detail when handling financial data and invoices.
Critical thinking to resolve discrepancies and make informed decisions.
Effective communication and active listening to understand and address client and team needs.
Strong numerical and analytical skills to ensure billing accuracy.
Specific
Ability to identify and resolve invoice discrepancies and billing system issues.
Ability to manage and reconcile large billing data sets accurately.
Competency in maintaining billing databases and ensuring data accuracy.
Knowledge in billing and accounts receivable processes.
Knowledge in data security and integrity practices within billing platforms.
Knowledge in financial compliance requirements and internal control procedures.
Proficiency in billing software.
Proficiency in Microsoft Excel for data analysis and reporting.
Additional Info
QUALIFICATION
Bachelor’s degree or equivalent
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