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Introduction Of MASCO Structure Of Classification Starting Salary Guidelines
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Major Group
2
Professionals
Sub-Major Group
25
Information and Communications Technology Professionals
Minor Group
251
Software and Application Developers and Analysts
Unit Group
2511
Computer Systems Analysts
Minor Unit Group
MASCO Code
2511-08
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Digital Transformation Executive/Officer leads and coordinates organisational initiatives that drive digital and operational change aligned with business objectives. The role involves facilitating business requirement discussions, planning and managing cross-functional projects, developing budgets and operating plans, and monitoring progress through structured reporting. They ensure that transformation programmes are effectively implemented and deliver measurable improvements to organisational performance.
Tasks
Facilitate business requirement discussions and analyse business needs to support digital transformation initiatives.
Conduct research and evaluate organisational information technology (IT) needs, existing systems, and user challenges to inform transformation planning.
Analyse existing business processes to identify inefficiencies and opportunities for digital and operational improvement.
Develop and implement plans to enhance information systems and transform digital workflows in line with business objectives.
Prepare clear project, implementation, and reporting documentation for digital transformation initiatives.
Coordinate the implementation of digital solutions across functions and monitor progress to ensure project objectives are achieved.
Engage and communicate with stakeholders to ensure alignment, transparency, and effective decision-making throughout transformation projects.
Assess project risks and develop mitigation strategies to support the effective delivery of transformation programmes.
Skills
Basic
Active listening to understand needs and respond appropriately.
Critical thinking to evaluate information and make sound decisions.
Effective communication to share ideas clearly and engage stakeholders.
Organisational and coordination skills to manage multiple tasks and teams.
Problem-solving mindset to handle complex challenges.
Specific
Ability to apply data analytics and structured reporting to monitor progress and support decision-making.
Competency in business process analysis and optimisation to support digital and operational improvement.
Competency in systems analysis and solution planning for digital transformation projects.
Familiarity with cloud-based digital solutions to support scalable transformation initiatives.
Familiarity with customer relationship management (CRM) and enterprise resource planning (ERP) systems to support transformation initiatives.
Knowledge in digital solution implementation and cross-functional project coordination.
Additional Info
QUALIFICATION
Bachelor’s degree or equivalent
Related Courses
Claimable Course
e-Latih Online Course
Madani TVET Course
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