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Major Group
2
Professionals
Sub-Major Group
24
Business and Administration Professionals
Minor Unit Group
MASCO Code
2433-03
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Application Specialist (Biochemist) provides technical expertise and support for laboratory and biochemical equipment used in clinical, diagnostic and research settings. The role involves conducting product demonstrations, training end-users, troubleshooting technical issues, and delivering post-sales support to ensure effective application of instruments and related products. They also advise on operational methods and provide specialised information to bridge technical product features with practical user requirements in healthcare and laboratory environments.
Tasks
Conduct on-site or virtual demonstrations of biochemical equipment and applications.
Provide training to end-users on the operation, maintenance, and safe use of biochemical equipment.
Provide technical support and product expertise to assist sales teams during client engagements.
Respond to customer inquiries and troubleshoot issues related to biochemical instruments and systems.
Assist in the installation, calibration, and maintenance of laboratory equipment and systems.
Analyse laboratory workflows and equipment usage to improve operational efficiency.
Provide feedback to research and development (R&D) teams based on user experience and equipment performance.
Assess client requirements and recommend suitable biochemical products and solutions.
Skills
Basic
Attention to detail for troubleshooting and equipment maintenance.
Interpersonal skills for client engagement and relationship building.
Problem-solving skills to address technical issues effectively.
Strong verbal and written communication for training and support.
Time management and ability to work independently and collaboratively.
Specific
Ability to interpret and analyse biochemical data accurately.
Ability to troubleshoot and resolve issues in laboratory systems and equipment.
Competency in method verification and validation for biochemical testing.
Knowledge in biochemistry-related products and application support.
Knowledge in laboratory instrumentation and workflow processes.
Knowledge in laboratory quality control standards and clinical regulatory requirements.
Proficiency in operating and maintaining biochemical analysers and laboratory systems.
Proficiency in specialised laboratory software and analytical tools.
Additional Info
QUALIFICATION
Bachelor’s degree or equivalent
Related Courses
MASCO
Hi, I can assist you with questions related to the Malaysia Standard Classification of Occupations (MASCO).
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