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Introduction Of MASCO Structure Of Classification Starting Salary Guidelines
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Major Group
2
Professionals
Sub-Major Group
24
Business and Administration Professionals
Minor Group
243
Sales, Marketing and Public Relations Professionals
Unit Group
2432
Public Relations Professionals
Minor Unit Group
MASCO Code
2432-06
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Customer Due Diligence (CDD) Specialist is responsible for verifying a customer’s identity, conducting comprehensive background checks, and assessing financial activities to ensure compliance with anti-money laundering (AML) and counter-terrorism financing (CTF) regulations. They identify and evaluate potential risks, detect suspicious activities, and maintain accurate documentation to protect the organisation from financial crimes. The role ensures that all customer interactions adhere to regulatory requirements and support the institution’s risk management framework.
Alternative Titles
Customer Due Deligent (CDD) Analyst
Tasks
Verify customer identification documents to confirm customer identity and ensure regulatory compliance.
Conduct customer risk assessments and categorise customers according to risk level.
Analyse customer transactions and profiles to identify unusual patterns or potential financial crime risks.
Perform enhanced due diligence for high-risk customers and escalate concerns in accordance with compliance procedures.
Maintain and update customer due diligence records and internal databases in line with legal and regulatory requirements.
Identify and report suspicious activities to support the prevention of financial crimes.
Ensure adherence to Anti-Money Laundering and Counter Financing of Terrorism (AML/CFT) requirements in customer due diligence processes and coordinate with relevant departments on compliance matters.
Prepare and review customer due diligence reports and compliance documentation.
Support continuous improvement of customer due diligence and compliance processes through best practices.
Skills
Basic
Analytical and critical thinking to assess complex customer data, detect suspicious patterns, and support decision-making.
Attention to detail to accurately verify customer information and ensure data accuracy.
Effective verbal and written communication to report findings clearly and collaborate with internal teams.
Knowledge of regulatory frameworks and ethical standards to ensure compliance in all CDD activities.
Time management and organisational skills to handle large volumes of customer data and maintain accurate records.
Specific
Ability to analyse customer transactions and profiles to identify suspicious patterns and anomalies.
Ability to coordinate cross-departmental customer due diligence and compliance processes.
Ability to prepare customer due diligence and regulatory compliance reports accurately.
Competency in customer onboarding and customer due diligence workflow management.
Competency in screening politically exposed persons (PEPs), sanctions, and adverse media.
Knowledge in Anti-Money Laundering and Counter Financing of Terrorism (AML/CFT) laws and regulatory compliance requirements.
Proficiency in compliance systems and software used for customer due diligence and regulatory monitoring.
Proficiency in Know Your Customer (KYC) procedures for customer identity verification and risk assessment.
Proficiency in risk profiling tools for customer risk categorisation and monitoring.
Additional Info
QUALIFICATION
Bachelor’s degree or equivalent
Related Courses
Claimable Course
e-Latih Online Course
Madani TVET Course
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