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Introduction Of MASCO Structure Of Classification Starting Salary Guidelines
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Major Group
2
Professionals
Sub-Major Group
24
Business and Administration Professionals
Minor Group
243
Sales, Marketing and Public Relations Professionals
Unit Group
2431
Advertising and Marketing Professionals
Minor Unit Group
MASCO Code
2431-03
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Technical Sales Engineer combines engineering expertise with commercial skills to promote and sell a product or system. They assess customer needs, provide technical advice, recommend appropriate solutions, and support clients throughout the purchasing process. The role involves building client relationships, representing the business professionally, and ensuring that solutions meet technical and operational requirements.
Tasks
Develop and maintain professional relationships with clients throughout the sales process.
Identify and pursue new technical sales opportunities.
Deliver product presentations and demonstrations to clients.
Prepare quotations and technical proposals for clients.
Collaborate with engineering and product teams to develop suitable solutions for customer requirements.
Advise clients on product selection and implementation requirements.
Monitor customer feedback and report it for product and service improvement.
Track market trends and competitor activities to support sales strategies.
Coordinate with manufacturers to fulfil customer technical and operational requirements.
Plan and execute technical sales activities to meet business objectives.
Skills
Basic
Customer service and relationship-building skills.
Decision-making and active listening.
Effective time management and organisational skills.
Problem-solving and critical thinking abilities.
Strong communication and interpersonal skills.
Specific
Ability to develop and maintain strong client relationships.
Ability to present complex technical information clearly to clients.
Competency in preparing technical quotations, proposals, and documentation.
Competency in sales techniques and negotiation.
Competency in technical sales operations and business process coordination.
Knowledge in industry trends and market demand assessment.
Knowledge in technical products and services.
Proficiency in market analysis and business assessment.
Additional Info
QUALIFICATION
Bachelor’s degree or equivalent
Related Courses
Claimable Course
e-Latih Online Course
Madani TVET Course
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