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Introduction Of MASCO Structure Of Classification Starting Salary Guidelines Qualification Level and Skilled Category
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Major Group
2
Professionals
Sub-Major Group
24
Business and Administration Professionals
Minor Group
242
Administration Professionals
Unit Group
2425
Administrative Professionals
Minor Unit Group
MASCO Code
2425-03
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Operation Executive plans, oversees, and coordinates daily operations across production, service delivery, and administrative functions to ensure efficiency and compliance with organisational policies. The role manages workflows, internal processes, and logistics, supports human resource and project management activities, maintains documentation and verification standards, and contributes to resource planning and operational optimisation to enhance productivity and organisational performance.
Tasks
Process customer orders and related operational documentation accurately.
Coordinate with internal teams, including sales, logistics, and customer service, to ensure smooth operations.
Oversee inventory, stock levels, and the timely delivery of goods or services.
Implement and monitor operational procedures, policies, and workflows to support efficient service delivery and compliance.
Prepare reports, working papers, and performance analyses for operational or project monitoring.
Maintain accurate records, databases, and documentation, ensuring confidentiality and compliance.
Support project planning, risk monitoring, and cross-departmental operational initiatives.
Coordinate operational meetings, administrative logistics, and related support arrangements.
Identify operational inefficiencies and support process improvement and quality control measures.
Skills
Basic
Analytical thinking and problem-solving to support decision-making and workflow efficiency.
Effective time management to meet deadlines and handle multiple tasks.
Proficient in Microsoft Office applications, especially Word and Excel, for documentation and data handling.
Strong verbal and written communication skills, with effective interpersonal and team coordination.
Well-developed organisational skills with attention to detail and accuracy.
Specific
Ability to analyse operational performance data and prepare reports and working papers.
Ability to apply continuous improvement principles in operational processes.
Competency in project coordination and resource planning.
Knowledge in regulatory compliance, internal controls, and verification procedures.
Knowledge in standard operating procedures and operational process compliance.
Proficiency in administrative and operational workflow coordination.
Understanding of supply chain, logistics, and inventory management.
Additional Info
QUALIFICATION
Bachelor’s degree or equivalent
Related Courses
Claimable Course
e-Latih Online Course
Madani TVET Course
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