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MASCO Code
2424-01
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Staff Training Officer plans, develops, and delivers a training programme to enhance employee skills and competencies in alignment with organisational goals. They assess training needs, design instructional content or customised learning materials, facilitate sessions in various formats, and evaluate outcomes to ensure training effectiveness and support overall workforce development and performance improvement.
Tasks
Identify training needs through assessments, surveys, interviews, and feedback to determine skill gaps and development priorities.
Set training objectives aligned with organisational goals, and evaluate learning outcomes and training effectiveness.
Develop and update training programmes, instructional content, manuals, visual aids, and online materials.
Design, schedule, and deliver in-person and virtual training sessions, workshops, and demonstrations for individuals and groups, ensuring engagement and comprehension.
Collaborate with department heads and subject matter experts to ensure content accuracy and alignment with organisational needs.
Evaluate participant feedback and performance results, and implement improvements to training programmes.
Maintain accurate records of training activities, participant progress, and programme outcomes.
Stay updated on trends, tools, and best practices in staff training and workforce development.
Skills
Basic
Analytical and problem-solving skills to support effective learning outcomes.
Effective verbal and written communication skills, including active listening and presentation.
Good organisational and time-management abilities to plan and deliver training activities.
Proficiency in Microsoft Office applications and basic familiarity with Learning Management Systems.
Strong interpersonal skills to engage, collaborate, and motivate learners.
Specific
Ability to adapt training content to learner needs, feedback, and organisational requirements.
Ability to evaluate training effectiveness and analyse learner performance data.
Competency in developing competency-based and vocational training modules.
Competency in integrating multimedia and digital content into training materials.
Competency in planning and managing training budgets and resources.
Knowledge in instructional design principles and adult learning theories for training programme development.
Proficiency in project management and training reporting.
Additional Info
QUALIFICATION
Bachelor’s degree or equivalent
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