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Major Group
2
Professionals
Sub-Major Group
24
Business and Administration Professionals
Minor Group
242
Administration Professionals
Unit Group
2421
Management and Organisation Analysts
Minor Unit Group
MASCO Code
2421-03
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Management Consultant conducts organisational studies and evaluations to help an organisation improve efficiency, solve operational problems, and implement strategic changes. They analyse structures, systems, and procedures to identify inefficiencies, support planning and project execution, provide expert advice on business and technology solutions, and guide the implementation of recommendations. Their work may also involve strategic research, franchise development, contract management, and investigative analysis to ensure compliance and optimise organisational performance.
Tasks
Conduct organisational studies and evaluate structures, systems, workflows, and processes to identify inefficiencies and performance gaps.
Develop strategies, operational plans, and business improvement initiatives based on analysis and research.
Provide expert advice and solutions to improve organisational effectiveness, efficiency, and compliance.
Support change management and facilitate the implementation of strategic and operational initiatives across departments.
Prepare reports, presentations, and documentation for stakeholders.
Conduct market, industry, and franchise research to support strategy, business development, and planning decisions.
Monitor, evaluate, and report on project, franchise, and operational performance against strategic goals.
Collaborate with cross-functional teams and stakeholders to implement solutions and process or system improvements.
Skills
Basic
Attention to detail and organisational skills to ensure accuracy, manage multiple tasks, and meet deadlines.
Effective verbal and written communication skills for clear reporting and stakeholder engagement.
Proficiency in problem-solving, decision-making, and time or project management to handle dynamic work environments.
Strong analytical and critical thinking skills for evaluating information and solving complex problems.
Strong interpersonal, teamwork, and negotiation abilities to collaborate across teams and manage client or stakeholder relationships.
Specific
Ability to conduct business analysis of operations, workflows, and organisational performance.
Ability to engage and manage stakeholders across projects and organisational initiatives.
Competency in operational, project, and franchise planning and performance monitoring.
Competency in solution design, system integration, and implementation aligned with business needs.
Knowledge in regulatory, compliance, and legal frameworks in business contexts.
Knowledge in strategic planning and change management frameworks.
Proficiency in analysing data, trends, and performance metrics to support decision-making.
Proficiency in business process improvement and optimisation.
Additional Info
QUALIFICATION
Bachelor’s degree or equivalent
Related Courses
MASCO
Hi, I can assist you with questions related to the Malaysia Standard Classification of Occupations (MASCO).
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