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Major Group
1
Managers
Sub-Major Group
16
Services Managers
Minor Group
162
Other Services Managers
Minor Unit Group
MASCO Code
1622-05
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Car Parking Manager oversees the operation and management of parking facilities, functional equipment, and compliance with safety standards. They supervise staff, manage revenue collection, maintain infrastructure, and coordinate with relevant stakeholders to provide effective and orderly parking services.
Tasks
Plan, organise, and coordinate daily parking operations to ensure smooth traffic flow and efficient space utilisation.
Supervise and schedule parking staff to ensure adequate coverage and operational efficiency.
Monitor, inspect, and maintain parking equipment, systems, and facilities to ensure functionality and safety.
Handle customer enquiries and resolve complaints in a timely and professional manner.
Ensure compliance with safety regulations, organisational policies, and parking rules.
Manage revenue collection, control operational expenses, and prepare financial and performance reports.
Negotiate with suppliers, service providers, and relevant authorities to support parking operations.
Implement operational improvements to enhance efficiency, service quality, and customer satisfaction.
Skills
Basic
Ability to manage personnel and work effectively under pressure.
Basic computer literacy for record keeping and operational tasks.
Coordination and time management skills to manage daily parking operations.
Effective communication skills with a customer service orientation.
Problem-solving skills to address operational and customer issues.
Specific
Knowledge in budgeting, financial planning, and cost control for parking facilities.
Knowledge in compliance with parking regulations, standards, and local authority requirements.
Knowledge in implementation and enforcement of safety and security protocols.
Knowledge in maintenance and management of parking properties and related assets.
Knowledge in revenue collection processes and financial monitoring.
Proficiency in analysing operational data to improve parking services.
Proficiency in managing and supervising parking staff to ensure efficient operations.
Proficiency in operating and optimising parking management systems.
Additional Info
QUALIFICATION
Diploma or equivalent
Related Courses
MASCO
Hi, I can assist you with questions related to the Malaysia Standard Classification of Occupations (MASCO).
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