Old Version
Introduction Of MASCO Structure Of Classification Starting Salary Guidelines Qualification Level and Skilled Category
Index Job Directory Publication
Agency Login
BM EN
Recent Searches
Major Group
1
Managers
Sub-Major Group
16
Services Managers
Minor Group
162
Other Services Managers
Unit Group
1621
Sports and Recreation Centre Managers
Minor Unit Group
MASCO Code
1621-04
Compare
Club Manager
Club Manager plans, directs, and coordinates the overall operations of a club, ensuring efficient management of facilities, staff, and services. They are responsible for budget planning, implementing operational policies, enhancing member experiences, and driving revenue growth through strategic initiatives. The role requires leadership to maintain high service standards, manage resources effectively, and create a welcoming environment for members and guests.
Tasks
Manage day-to-day club operations, including facilities and staff supervision.
Develop and implement operational policies and procedures.
Oversee budget preparation and financial management.
Lead recruitment, training, and performance management of staff.
Ensure high standards of customer service and member satisfaction.
Plan and execute marketing strategies to attract and retain members.
Coordinate events and programmes to enhance member engagement.
Maintain compliance with health and safety regulations.
Oversee staff scheduling and attendance management.
Report operational performance and issues to the club's board or committee.
Skills
Basic
Active listening and social awareness to respond appropriately to member needs and situations.
Clear verbal communication and interpersonal skills to engage with members and stakeholders.
Organisational and time management skills to manage daily operations and schedules effectively.
Problem-solving and decision-making skills to handle operational and people-related issues.
Strong leadership and team management skills to supervise and motivate staff.
Specific
Knowledge in budget management, financial planning, and performance analysis.
Knowledge in campaign performance monitoring and analysis.
Knowledge in facilities and operational maintenance management.
Knowledge in forecasting and strategic operational planning.
Knowledge in health, safety, and regulatory compliance.
Knowledge in marketing and promotional strategy implementation.
Knowledge in staff supervision and human resource management practices.
Proficiency in the use of management software and digital operational tools.
Additional Info
QUALIFICATION
Bachelor’s degree or equivalent
Related Courses
Claimable Course
e-Latih Online Course
Madani TVET Course
Compare (/2)
View Comparison

📌 NOTICE 📌

Welcome to the new version of the e-MASCO Portal.

This portal is currently being enhanced and upgraded by the Ministry of Human Resources (MOHR). At present, the portal content is based on MASCO 2020, and the updated version is expected to be fully completed by the first quarter of 2026. Some information and functions may still be in the testing phase. We greatly appreciate any feedback and suggestions from users to help improve the features and content of this portal. Please share your views through the Feedback page.