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MASCO Code
1613-01
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Aged Care Centre Manager plans, coordinates, and oversees the operations of an elder care facility, ensuring the delivery of high-quality care and services to residents. The manager manages staff, budgets, and resources, ensures compliance with regulations, and creates a supportive and enriching environment that meets the physical, emotional, and social needs of older individuals.
Alternative Titles
Aged Care Facility Manager
Aged Care Home Director
Aged Care Hostel Manager
Aged Care Services Manager
Community Aged Care Coordinator
Nursing Home Care Manager
Matron (Nursing Home)
Tasks
Develop and implement policies and procedures to ensure smooth daily operations of aged care centres.
Recruit, hire, train, and supervise staff, providing ongoing professional development.
Ensure residents receive high-quality, personalised care and support.
Plan and monitor operational, facility, human resource, and safety requirements of the centre.
Manage budgets, monitor financial performance, and implement cost-saving measures.
Ensure compliance with laws, regulations, licensing, and safety standards through regular audits.
Coordinate with healthcare professionals and external stakeholders to meet resident needs.
Negotiate with suppliers and service providers to support centre operations.
Maintain accurate records related to residents, staff, and facility operations.
Build and maintain positive community relations and participate in outreach initiatives.
Skills
Basic
Basic financial literacy and budgeting skills to oversee centre expenses and resources.
Critical thinking and problem-solving skills to address operational and care-related issues.
Leadership and team management skills to supervise and support care personnel.
Organisational and time management skills to manage daily operations and schedules.
Strong communication and interpersonal skills to engage with residents, families, and staff.
Specific
Knowledge in compliance with healthcare standards and quality assurance.
Knowledge in crisis and emergency management in care facilities.
Knowledge in development and implementation of care programmes.
Knowledge in financial management and budgeting.
Knowledge of elder care regulations and best practices.
Knowledge of patient safety and infection control.
Proficiency in administrative and operational management.
Proficiency in coordination of multidisciplinary care teams.
Proficiency in staff training, supervision, and performance evaluation.
Additional Info
QUALIFICATION
Bachelor’s degree or equivalent
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