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MASCO Code
1612-04
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Chief Clinical Officer (CCO) provides senior clinical leadership and oversees the planning, coordination, and management of healthcare services in hospital, clinic, and public health organisation. The CCO ensures high-quality patient care by standardising clinical protocols, monitoring departmental performance, managing staff and resources, implementing policies, and supporting strategic development and program expansion within clinical services.
Tasks
Provide overall direction and management for the organisation or health centre.
Develop, implement, and monitor policies, procedures, and performance standards for clinical, technical, and administrative staff.
Lead and coordinate activities to maintain and improve clinical and nursing standards.
Oversee recruitment, selection, training, and performance evaluation of staff.
Manage day-to-day operations and coordinate between departments to ensure efficient services.
Ensure compliance with healthcare laws, regulations, and organisational standards.
Oversee the management of patient records, confidentiality, and related administrative systems.
Plan and manage budgets, billing, and financial reporting.
Advise government or regulatory bodies on measures to improve health services and facilities.
Contribute to the formulation, implementation, and evaluation of organisational and nursing strategies.
Skills
Basic
Critical thinking and sound decision-making to address complex clinical and operational issues.
Effective communication, interpersonal skills, coordination, and active listening with diverse stakeholders.
Proficiency in administrative systems, including electronic health record and related software.
Strategic planning and problem-solving, including crisis management.
Strong leadership and organisational skills to manage clinical and administrative functions.
Specific
Knowledge of clinical performance monitoring and patient care management.
Knowledge of infection control and healthcare quality assurance.
Knowledge of nursing and clinical practices.
Knowledge of overseeing clinical research and evidence-based practices.
Knowledge of strategic coordination to promote nursing excellence.
Proficiency in crisis management within healthcare settings.
Proficiency in developing and implementing nursing and clinical strategies.
Proficiency in financial management and budgeting for health facilities.
Proficiency in healthcare and nursing management.
Proficiency in human resource management, including recruitment, training, and staff coordination.
Additional Info
QUALIFICATION
Bachelor’s degree or equivalent
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