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Introduction Of MASCO Structure Of Classification Starting Salary Guidelines
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Major Group
1
Managers
Sub-Major Group
16
Services Managers
Minor Group
161
Professional Services Managers
Unit Group
1612
Health Services Managers
Minor Unit Group
MASCO Code
1612-03
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Chief Nurse oversees and leads a nursing team in a hospital or medical facility, ensuring high-quality patient care and adherence to healthcare standards. The chief nurse manages nursing operations, including staff performance, infection control, policy implementation, and compliance with Malaysian laws and Ministry of Health regulations. The role also involves strategic planning, budgeting, coordinating with other departments, updating nursing procedures, and supporting staff recruitment and development.
Tasks
Lead and manage the nursing team to ensure high-quality patient care.
Oversee recruitment, training, supervision, and performance evaluation of nursing staff.
Develop, implement, and review nursing policies and procedures to ensure legal compliance and quality standards.
Manage staffing levels, duty rosters, and workload allocation across hospital units.
Coordinate with medical staff and other departments to ensure integrated patient care.
Oversee operational performance and service delivery across hospital units, including Outpatient Department (OPD), wards, Intensive Care Unit (ICU), Operating Theatre (OT), and day care services.
Implement quality improvement initiatives and ensure compliance with clinical regulations, including waste disposal.
Provide oversight of patient admission processes and nursing care standards across the organisation.
Address patient and staff concerns, promoting a safe and supportive working environment.
Skills
Basic
Ability to work under pressure while maintaining empathy and professionalism in patient care.
Critical thinking and sound decision-making skills to address clinical and operational issues.
Effective communication and interpersonal skills to engage staff, patients, and stakeholders.
Good organisational and time management skills to prioritise tasks and manage workloads.
Strong leadership and people management to oversee nursing teams and services.
Specific
Familiarity with healthcare regulations, compliance standards, and health information systems.
Knowledge in clinical governance and nursing care quality management.
Knowledge in crisis and emergency management in healthcare environments.
Knowledge in infection prevention and control management within healthcare settings.
Knowledge of hospital administration, budgeting, and resource management.
Proficiency in developing and implementing nursing policies and training programmes.
Proficiency in nursing practices and healthcare protocols.
Additional Info
QUALIFICATION
Bachelor’s degree or equivalent
Related Courses
Claimable Course
e-Latih Online Course
Madani TVET Course
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