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Major Group
1
Managers
Sub-Major Group
12
Administrative and Commercial Managers
Minor Group
122
Sales, Marketing and Development Managers
Minor Unit Group
MASCO Code
1222-07
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Event Manager plans, organises, and oversees a wide range of promotional, business, and social events, ensuring they run smoothly, on time, and within budget. The manager coordinates with clients, suppliers, and internal teams, manages event logistics and compliance with safety and regulatory standards, and monitors outcomes. In settings such as hotels, the manager also integrates operations across departments, including catering, housekeeping, and front office, to deliver seamless and high-quality events.
Alternative Titles
Event Hotel Manager
Tasks
Plan and organise event themes, schedules, budgets, and logistics, including venue, catering, transportation, and equipment.
Liaise with clients to understand requirements and expectations, and prepare proposals or quotations.
Coordinate with vendors, suppliers, contractors, and internal departments to ensure smooth service delivery.
Supervise event staff, including scheduling, briefings, and task assignments.
Oversee event setup, on-site operations, and guest management, and resolve issues during events.
Negotiate costs, manage budgets and invoicing, and ensure cost-effective event delivery.
Ensure compliance with legal, insurance, health, and safety regulations.
Arrange facilities such as parking, security, first aid, and hospitality services as required.
Conduct post-event evaluations, gather feedback, and prepare reports for continuous improvement.
Skills
Basic
Attention to detail and customer service focus to ensure smooth operations and positive event experiences.
Clear interpersonal and communication skills to liaise with clients, vendors, guests, and staff.
Organisational and planning skills to coordinate multiple event activities simultaneously.
Problem-solving skills and adaptability to manage unexpected issues and work under pressure.
Time management skills to meet deadlines during event planning and execution.
Specific
Knowledge of budgeting, cost estimation, and financial control for events.
Knowledge of event logistics, scheduling, and project coordination.
Knowledge of event planning and coordination processes.
Knowledge of health, safety, food hygiene, and legal compliance requirements for events.
Knowledge of vendor coordination, contract negotiation, and supplier management.
Proficiency in event management software and tools (e.g., Cvent, EventPro, Delphi).
Additional Info
QUALIFICATION
Diploma or equivalent
Related Courses
MASCO
Hi, I can assist you with questions related to the Malaysia Standard Classification of Occupations (MASCO).
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