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MASCO Code
1216-01
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Quality Control/Assurance Manager oversees and ensures that products, including halal food, meet required quality and regulatory standards. They develop and maintain the organisation’s Quality Management System, manage inspection and testing processes, and collaborate with production, technical, or R&D teams to maintain quality throughout all production phases. This role includes analysing quality reports, addressing non-conformance issues, implementing improvements, ensuring halal certification compliance, and managing a team of quality personnel to safeguard product safety and operational effectiveness.
Tasks
Develop and implement quality control and assurance policies, procedures, and standards.
Ensure the Quality Management System complies with customer, internal, ISO, halal, and legal requirements.
Lead and supervise a team of quality professionals, including engineers, inspectors, auditors, and analysts.
Oversee inspections, audits, and monitoring of materials, processes, and products to ensure compliance with quality and halal standards.
Analyse quality data to identify trends, risks, and areas for improvement.
Collaborate with production and other departments to address quality issues and implement corrective actions.
Coordinate with external certification bodies and regulatory authorities to maintain compliance with halal and other relevant standards.
Provide guidance and training to staff on quality management, food safety, halal regulations, and compliance procedures.
Prepare and maintain reports on product quality, non-compliance issues, and regulatory documentation.
Implement control measures identified through risk assessments to prevent contamination and maintain product integrity.
Skills
Basic
Analytical skills to review quality data and identify trends and non-compliance.
Clear communication skills for reporting, coordination and cross-functional collaboration.
Decision-making and monitoring skills to support effective quality control activities.
Problem-solving and critical thinking skills to address defects and quality issues.
Strong attention to detail to ensure processes and outputs meet quality standards.
Specific
Knowledge of quality auditing, inspection, and certification processes.
Knowledge of quality management systems and standards, including ISO 9001 and Six Sigma methodologies.
Knowledge of quality performance measurement and data analysis techniques.
Knowledge of regulatory and certification requirements, including food safety and halal standards.
Knowledge of root cause analysis and corrective and preventive action (CAPA) methodologies.
Proficiency in quality management software and enterprise documentation systems.
Additional Info
QUALIFICATION
Bachelor’s degree or equivalent
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