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Introduction Of MASCO Structure Of Classification Starting Salary Guidelines
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Major Group
1
Managers
Sub-Major Group
12
Administrative and Commercial Managers
Minor Group
121
Business Services and Administration Managers
Unit Group
1215
Administrative Managers
Minor Unit Group
MASCO Code
1215-01
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Administrative Manager plans, organises, and oversees an organisation’s administrative operations, ensuring efficient office functioning and coordination between departments. They develop and improve administrative policies and procedures, manage office staff, monitor budgets, maintain records, and prepare reports, while ensuring compliance with organisational policies and regulations. The role may also involve implementing systems to optimise administrative workflows.
Tasks
Develop, implement, and review administrative policies and procedures.
Manage and supervise office staff, including scheduling and performance oversight.
Plan and monitor administrative budgets and related financial activities.
Supervise and coordinate daily office operations to ensure efficiency.
Coordinate projects and provide administrative support to organisational departments.
Manage records, documentation, and information systems.
Oversee communication and information flow within the organisation.
Supervise facilities and the management of physical resources.
Analyse administrative and resource management issues and prepare reports for management.
Ensure the efficient utilisation and maintenance of office infrastructure and resources.
Skills
Basic
Ability to prioritise tasks and manage multiple administrative projects effectively.
Clear verbal and written communication skills for engagement with internal and external stakeholders.
Leadership skills to supervise, guide, and motivate administrative staff.
Problem-solving skills to identify and resolve administrative and operational issues.
Strong time management skills to meet deadlines and coordinate workflows.
Specific
Knowledge of administrative budgeting and financial monitoring processes.
Knowledge of administrative procedures and organisational policy implementation.
Knowledge of quality management systems and relevant ISO standards.
Knowledge of records management and documentation control systems.
Knowledge of regulatory and administrative compliance requirements.
Proficiency in office administration software and information management systems.
Additional Info
QUALIFICATION
Bachelor’s degree or equivalent
Related Courses
Claimable Course
e-Latih Online Course
Madani TVET Course
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