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MASCO Code
1211-03
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Credit Manager plans, organises, leads, and oversees an organisation’s credit operations, developing and implementing credit policies and procedures. The manager assesses the creditworthiness of clients, monitors credit risk, ensures compliance with credit limits, and advises senior management on exposure, while managing a team of credit officers and maintaining strong customer relationships to support business growth.
Tasks
Plan, organise, lead, control, and coordinate credit operations.
Review and assess credit applications and associated risks.
Establish and manage customer credit limits.
Develop and implement organisational credit policies.
Monitor customer payment behaviour and resolve overdue accounts.
Analyse financial statements to determine creditworthiness.
Manage and train a team of credit officers.
Consult with senior management and departmental managers on credit matters.
Prepare reports for senior management on credit status and outstanding payments.
Skills
Basic
Critical thinking and active listening skills.
Excellent attention to detail.
Good interpersonal and communication skills.
Strong analytical and numerical skills.
Time management and organisational skills.
Specific
Knowledge of credit reporting and analysis of outstanding accounts.
Knowledge of financial analysis and credit scoring.
Knowledge of legal frameworks related to debt collection.
Knowledge of local and international credit regulations.
Knowledge of negotiating credit terms and payment schedules.
Knowledge of risk management and credit risk mitigation strategies.
Proficiency in credit management software and tools.
Proficiency in Customer Relationship Management (CRM) tools.
Additional Info
QUALIFICATION
Bachelor’s degree or equivalent
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