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SPECIFIC SKILLS
Specific skills is defined as a skill relating to a specific task or situation. It involves both understanding and proficiency in such specific activity that involves methods, processes, procedures, or techniques.
code Title
5169-03
Knowledge of cleaning products and detailing techniques.
5169-03
Ability to inspect vehicle exterior and interior condition.
5211-01
Knowledge in preparing and cooking food according to local Malaysian cuisine and street food practices.
5211-01
Knowledge of food safety, hygiene, and sanitation standards during food preparation and service.
5211-01
Proficiency in operating cooking and food display equipment safely and efficiently.
5211-01
Proficiency in managing inventory, supplies, and restocking for daily stall operations.
5211-01
Proficiency in handling cash, point-of-sale (POS), and mobile payment transactions accurately.
5211-01
Knowledge in serving customers and promoting products to support sales.
5211-01
Proficiency in basic bookkeeping and maintaining daily sales records.
5221-01
Knowledge of merchandise and products to advise customers effectively.
5221-01
Proficiency in operating cash registers, point-of-sale (POS) systems, and handling cash accurately.
5221-01
Proficiency in inventory management, stock rotation, and ordering goods from suppliers.
5221-01
Knowledge of food safety, hygiene, and quality control practices.
5221-01
Knowledge in handling customer enquiries, complaints, and product recommendations.
5221-01
Proficiency in basic administrative tasks including record-keeping, order processing, and invoicing.
5221-01
Knowledge of expiry date monitoring, product labelling, and stock presentation standards.
5222-01
Knowledge in supervising retail staff and conducting on-the-job training.
5222-01
Proficiency in managing inventory, stock control, and use of inventory management systems.
5222-01
Knowledge in monitoring sales performance and applying sales techniques to meet targets.
5222-01
Proficiency in using point-of-sale (POS) and Customer Relationship Management (CRM) systems.
5222-01
Knowledge in handling customer service, complaints, and conflict resolution.
5222-01
Proficiency in administering daily store operations and related administrative processes.
5222-01
Proficiency in using Microsoft Office applications and digital tools for reporting, scheduling, and communication.
5223-01
Proficiency in operating point-of-sale (POS) systems and cash registers accurately.
5223-01
Knowledge of sales techniques and upselling strategies to assist and persuade customers.
5223-01
Knowledge of product information to provide accurate guidance to customers.
5223-01
Competence in managing inventory, including tracking, restocking, and monitoring stock levels.
5223-01
Ability to handle customer inquiries and complaints professionally and calmly.
5223-01
Expertise in preparing invoices and maintaining accurate transaction records.
5223-01
Ability to perform accurate data entry for sales, stock, and inventory updates.

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