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SPECIFIC SKILLS
Specific skills is defined as a skill relating to a specific task or situation. It involves both understanding and proficiency in such specific activity that involves methods, processes, procedures, or techniques.
code Title
4411-01
Knowledge in database interfaces and basic query tools.
4411-01
Ability to support organisation of library programmes and activities.
4412-01
Knowledge of local geography and delivery routes.
4412-01
Ability to operate delivery vehicles or motorcycles safely.
4412-01
Proficiency in using handheld devices or mobile applications for delivery tracking and recording.
4412-01
Knowledge of postal regulations, procedures, and mail handling requirements.
4412-01
Ability to handle and deliver sensitive or confidential mail securely.
4412-01
Competency in data entry and record-keeping for delivery logs and documentation.
4412-01
Proficiency in using basic scheduling or route planning tools for delivery activities.
4412-02
Proficiency in dispatch management and delivery tracking systems.
4412-02
Competency in preparing and processing shipping documentation including consignment notes and delivery orders.
4412-02
Knowledge in transportation and delivery workflow processes.
4412-02
Knowledge in safety procedures for handling and dispatching goods.
4412-02
Proficiency in Microsoft Office applications for record keeping.
4412-02
Knowledge in inventory control and warehouse operations.
4412-02
Competency in maintaining accurate dispatch records and performing data entry.
4412-03
Knowledge in national and Malaysian postal regulations, mail handling protocols, and mail security and confidentiality procedures.
4412-03
Proficiency in operating mailroom equipment, including franking machines, scanners, and barcode readers.
4412-03
Ability to manage, track, and record mail and parcel transactions accurately using postal and logistics systems.
4412-03
Ability to coordinate with courier and logistics providers for timely deliveries and pickups.
4412-03
Knowledge in inventory management for mailroom supplies and materials.
4412-03
Ability to handle large volumes of mail and parcels efficiently and safely.
4412-03
Competency in analysing workflow efficiency and implementing process improvements in mailroom operations.
4412-04
Knowledge in Malaysian postal regulations, courier procedures, and confidentiality and security protocols for mail handling.
4412-04
Proficiency in operating mailroom equipment such as postage meters, franking machines, scanners, and label printers.
4412-04
Ability to sort, distribute, and track incoming and outgoing mail using manual and digital systems.
4412-04
Ability to maintain accurate records, logs, and databases using Microsoft Office and related software.
4412-04
Ability to handle confidential and legally sensitive documents securely in accordance with organisational procedures.
4412-04
Ability to coordinate mail deliveries with internal departments and external courier services.
4412-04
Ability to plan and follow delivery routes efficiently with effective time management and route optimisation.

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