Specific skills is defined as a skill relating to a specific task or situation. It involves both understanding and proficiency in such specific activity that involves methods, processes, procedures, or techniques.
| code | Title | |
|---|---|---|
| 4411-01 |
Knowledge in database interfaces and basic query tools.
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| 4411-01 |
Ability to support organisation of library programmes and activities.
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| 4412-01 |
Knowledge of local geography and delivery routes.
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| 4412-01 |
Ability to operate delivery vehicles or motorcycles safely.
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| 4412-01 |
Proficiency in using handheld devices or mobile applications for delivery tracking and recording.
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| 4412-01 |
Knowledge of postal regulations, procedures, and mail handling requirements.
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| 4412-01 |
Ability to handle and deliver sensitive or confidential mail securely.
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| 4412-01 |
Competency in data entry and record-keeping for delivery logs and documentation.
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| 4412-01 |
Proficiency in using basic scheduling or route planning tools for delivery activities.
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| 4412-02 |
Proficiency in dispatch management and delivery tracking systems.
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| 4412-02 |
Competency in preparing and processing shipping documentation including consignment notes and delivery orders.
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| 4412-02 |
Knowledge in transportation and delivery workflow processes.
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| 4412-02 |
Knowledge in safety procedures for handling and dispatching goods.
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| 4412-02 |
Proficiency in Microsoft Office applications for record keeping.
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| 4412-02 |
Knowledge in inventory control and warehouse operations.
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| 4412-02 |
Competency in maintaining accurate dispatch records and performing data entry.
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| 4412-03 |
Knowledge in national and Malaysian postal regulations, mail handling protocols, and mail security and confidentiality procedures.
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| 4412-03 |
Proficiency in operating mailroom equipment, including franking machines, scanners, and barcode readers.
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| 4412-03 |
Ability to manage, track, and record mail and parcel transactions accurately using postal and logistics systems.
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| 4412-03 |
Ability to coordinate with courier and logistics providers for timely deliveries and pickups.
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| 4412-03 |
Knowledge in inventory management for mailroom supplies and materials.
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| 4412-03 |
Ability to handle large volumes of mail and parcels efficiently and safely.
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| 4412-03 |
Competency in analysing workflow efficiency and implementing process improvements in mailroom operations.
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| 4412-04 |
Knowledge in Malaysian postal regulations, courier procedures, and confidentiality and security protocols for mail handling.
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| 4412-04 |
Proficiency in operating mailroom equipment such as postage meters, franking machines, scanners, and label printers.
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| 4412-04 |
Ability to sort, distribute, and track incoming and outgoing mail using manual and digital systems.
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| 4412-04 |
Ability to maintain accurate records, logs, and databases using Microsoft Office and related software.
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| 4412-04 |
Ability to handle confidential and legally sensitive documents securely in accordance with organisational procedures.
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| 4412-04 |
Ability to coordinate mail deliveries with internal departments and external courier services.
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| 4412-04 |
Ability to plan and follow delivery routes efficiently with effective time management and route optimisation.
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