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SPECIFIC SKILLS
Specific skills is defined as a skill relating to a specific task or situation. It involves both understanding and proficiency in such specific activity that involves methods, processes, procedures, or techniques.
code Title
3511-07
In-depth knowledge, skills, and expertise in computer hardware, equipment, and systems.
3511-07
Keeps up to date with the latest developments in information technology.
3511-08
In-depth knowledge, skills, and expertise in computer hardware, equipment, and systems.
3511-08
Keeps up to date with the latest developments in information technology.
3512-01
Proficiency with operating systems and common productivity applications.
3512-01
Knowledge of basic networking fundamentals and user account management.
3512-01
Proficiency in troubleshooting hardware, peripherals, and software applications, including specialised software such as accounting systems.
3512-01
Ability to assist users with basic operations, system updates, and software guidance.
3512-01
Experience with helpdesk ticketing and IT service management tools.
3512-02
Proficiency in maintaining and troubleshooting Windows, macOS, and Linux operating systems.
3512-02
Knowledge in troubleshooting network connectivity and hardware issues.
3512-02
Installation and maintenance of computer hardware and software systems.
3512-02
Proficiency in using IT support tools, ticketing systems, and ITIL-based practices.
3512-02
Basic understanding of cloud and virtualization technologies.
3512-02
Working with peripheral devices and computer equipment.
3512-02
Knowledge of IT-related occupational safety and equipment handling practices.
3512-03
Competency in operating and maintaining computer systems and troubleshooting common hardware and software issues.
3512-03
Knowledge in basic networking concepts and network connectivity management.
3512-03
Proficiency in using and managing database systems.
3512-03
Proficiency in utilising industry-specific software applications.
3512-04
Proficiency in operating and managing content management systems.
3512-04
Proficiency in managing social media platforms and scheduling tools.
3512-04
Knowledge in search engine optimisation (SEO) techniques to optimise digital content.
3512-04
Proficiency in using analytics tools to monitor and report on digital performance.
3512-04
Proficiency in creating basic graphic designs using tools.
3512-04
Ability to troubleshoot common computer and software issues.
3512-05
Knowledge in managing and maintaining database systems.
3512-05
Proficiency in writing and optimising SQL queries for data retrieval and manipulation.
3512-05
Ability to assist in ensuring data security, confidentiality, and compliance with protection standards.
3512-05
Proficiency in preparing and visualising data using tools.

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