Specific skills is defined as a skill relating to a specific task or situation. It involves both understanding and proficiency in such specific activity that involves methods, processes, procedures, or techniques.
| code | Title | |
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| 3511-07 |
In-depth knowledge, skills, and expertise in computer hardware, equipment, and systems.
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| 3511-07 |
Keeps up to date with the latest developments in information technology.
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| 3511-08 |
In-depth knowledge, skills, and expertise in computer hardware, equipment, and systems.
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| 3511-08 |
Keeps up to date with the latest developments in information technology.
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| 3512-01 |
Proficiency with operating systems and common productivity applications.
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| 3512-01 |
Knowledge of basic networking fundamentals and user account management.
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| 3512-01 |
Proficiency in troubleshooting hardware, peripherals, and software applications, including specialised software such as accounting systems.
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| 3512-01 |
Ability to assist users with basic operations, system updates, and software guidance.
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| 3512-01 |
Experience with helpdesk ticketing and IT service management tools.
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| 3512-02 |
Proficiency in maintaining and troubleshooting Windows, macOS, and Linux operating systems.
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| 3512-02 |
Knowledge in troubleshooting network connectivity and hardware issues.
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| 3512-02 |
Installation and maintenance of computer hardware and software systems.
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| 3512-02 |
Proficiency in using IT support tools, ticketing systems, and ITIL-based practices.
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| 3512-02 |
Basic understanding of cloud and virtualization technologies.
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| 3512-02 |
Working with peripheral devices and computer equipment.
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| 3512-02 |
Knowledge of IT-related occupational safety and equipment handling practices.
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| 3512-03 |
Competency in operating and maintaining computer systems and troubleshooting common hardware and software issues.
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| 3512-03 |
Knowledge in basic networking concepts and network connectivity management.
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| 3512-03 |
Proficiency in using and managing database systems.
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| 3512-03 |
Proficiency in utilising industry-specific software applications.
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| 3512-04 |
Proficiency in operating and managing content management systems.
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| 3512-04 |
Proficiency in managing social media platforms and scheduling tools.
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| 3512-04 |
Knowledge in search engine optimisation (SEO) techniques to optimise digital content.
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| 3512-04 |
Proficiency in using analytics tools to monitor and report on digital performance.
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| 3512-04 |
Proficiency in creating basic graphic designs using tools.
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| 3512-04 |
Ability to troubleshoot common computer and software issues.
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| 3512-05 |
Knowledge in managing and maintaining database systems.
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| 3512-05 |
Proficiency in writing and optimising SQL queries for data retrieval and manipulation.
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| 3512-05 |
Ability to assist in ensuring data security, confidentiality, and compliance with protection standards.
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| 3512-05 |
Proficiency in preparing and visualising data using tools.
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