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SPECIFIC SKILLS
Specific skills is defined as a skill relating to a specific task or situation. It involves both understanding and proficiency in such specific activity that involves methods, processes, procedures, or techniques.
code Title
1215-03
Proficiency in virtual office software and communication platforms, including cloud-based systems.
1215-03
Knowledge of digital document management and electronic filing systems.
1215-03
Knowledge of administrative processes and office coordination practices.
1215-03
Knowledge of client communication and service management in a virtual environment.
1216-01
Knowledge of quality management systems and standards, including ISO 9001 and Six Sigma methodologies.
1216-01
Knowledge of regulatory and certification requirements, including food safety and halal standards.
1216-01
Knowledge of root cause analysis and corrective and preventive action (CAPA) methodologies.
1216-01
Knowledge of quality auditing, inspection, and certification processes.
1216-01
Knowledge of quality performance measurement and data analysis techniques.
1216-01
Proficiency in quality management software and enterprise documentation systems.
1221-01
Knowledge of integrated sales and marketing strategy development across B2B and B2C markets.
1221-01
Knowledge of digital marketing techniques, including SEO, SEM, social media, and online advertising.
1221-01
Knowledge of customer relationship management (CRM) systems and sales pipeline management.
1221-01
Knowledge of market research, consumer behaviour analysis, and competitive intelligence.
1221-01
Knowledge of multi-channel marketing campaign planning and performance analysis.
1221-01
Knowledge of sales and marketing data analysis, forecasting, and key performance indicators.
1221-01
Knowledge of budgeting and financial management for sales and marketing functions.
1221-01
Knowledge of brand development, brand positioning, and reputation management.
1221-02
Knowledge of product lifecycle management and product development processes.
1221-02
Knowledge of market research and competitive analysis techniques.
1221-02
Knowledge of Agile methodologies, including Scrum and Kanban.
1221-02
Knowledge of demand forecasting and sales planning methods.
1221-02
Knowledge of customer experience principles and basic UX/UI concepts.
1221-03
Knowledge of retail and shopping centre operations, including lease administration and commercial performance management.
1221-03
Knowledge of sales strategies, merchandising, and tenant or branch performance management.
1221-03
Knowledge of financial analysis, budgeting, KPI monitoring, and sales forecasting.
1221-03
Knowledge of marketing and promotional strategies in retail environments.
1221-03
Knowledge of facilities management, including maintenance, security, and safety compliance.
1221-03
Knowledge of contract and vendor management in retail or commercial settings.
1221-03
Proficiency in retail systems and tools, including POS and CRM systems.

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