Old Version
BASIC SKILLS
Basic Skill refers to skills that are essential for the person to be able to be fit into the job.
code Title
2711-01
Problem-solving and quick decision-making skills to address guest needs promptly.
2711-02
Effective communication and interpersonal skills.
2711-02
Leadership and team management abilities.
2711-02
Organisational skills, multitasking, and time management.
2711-02
Service orientation with active listening and social perceptiveness.
2711-02
Professionalism, reliability, and ability to stay calm under pressure.
2712-01
Effective communication and interpersonal skills, including active listening and clear speaking.
2712-01
Teamwork, collaboration, and management of personnel resources.
2712-01
Time management, organisation, and ability to multitask.
2712-01
Basic literacy and numeracy, with competence in administrative tasks and record-keeping.
2712-01
Knowledge of food safety, hygiene practices, and professional personal standards.
2712-02
Demonstrate effective verbal and written communication skills.
2712-02
Apply strong interpersonal, customer service, and teamwork abilities.
2712-02
Exhibit leadership and supervisory skills where required.
2712-02
Manage time effectively, prioritise tasks, and multitask under pressure.
2712-02
Maintain attention to detail, organisation, and basic numeracy.
2712-03
Strong leadership and team management to guide kitchen operations.
2712-03
Effective verbal and written communication with staff and management.
2712-03
Excellent time management and organisational skills to prioritise tasks efficiently.
2712-03
Attention to detail and commitment to high-quality food and safety standards.
2712-03
Interpersonal skills and adaptability for teamwork and conflict resolution.
2811-01
Strong verbal and written communication skills in widely used languages.
2811-01
Attention to detail and analytical thinking for managing and assessing records.
2811-01
Critical thinking and reading comprehension for understanding historical materials.
2811-01
Good planning, organisation, and time management to handle large volumes of data.
2811-01
Basic computer proficiency, especially in Microsoft Office for documentation.
2811-02
Computer skills.
2811-02
Ability to communicate effectively in both spoken and written Bahasa Melayu and English.
2811-02
Ability to provide professional opinions and present arguments clearly.
2811-02
Ability to write reports, prepare high-quality papers, and deliver presentations at both national and international levels.

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