Old Version
BASIC SKILLS
Basic Skill refers to skills that are essential for the person to be able to be fit into the job.
code Title
5165-01
Effective communication to provide clear and accurate driving instructions.
5165-01
Attention to detail in observing and assessing learner driving performance.
5165-01
Patience and emotional control when handling stressful or high-pressure situations.
5165-01
Interpersonal skills to build trust and confidence with learners.
5165-01
Time management and basic administrative skills for lesson planning and record-keeping.
5169-01
Excellent communication and interpersonal skills to engage effectively with guests.
5169-01
Active listening and clear verbal communication to understand and respond to guest needs.
5169-01
Strong customer service orientation with attention to guest preferences and requests.
5169-01
Problem-solving and time management skills to handle multiple tasks efficiently.
5169-01
Basic computer literacy for handling guest information and routine administrative tasks.
5169-02
Effective communication and teamwork with colleagues and supervisors.
5169-02
Coordination and active listening to follow instructions accurately.
5169-02
Time management and adaptability to meet event schedules and changing demands.
5169-02
Basic problem-solving skills with a customer service orientation.
5169-02
Physical stamina to carry out event setup and teardown tasks.
5169-03
Attention to detail.
5169-03
Physical stamina and manual dexterity.
5169-03
Time management and organisational skills.
5169-03
Ability to work independently and collaboratively.
5169-03
Critical thinking and problem-solving skills.
5211-01
Basic communication and interpersonal skills to interact politely and effectively with customers.
5211-01
Basic numeracy skills to handle cash transactions and payments accurately.
5211-01
Customer service and basic sales skills to attract, engage, and retain customers.
5211-01
Awareness of personal hygiene and food safety practices to maintain cleanliness standards.
5211-01
Physical stamina and ability to work long hours and cope with busy periods.
5221-01
Effective verbal communication and active listening to interact clearly with customers and colleagues.
5221-01
Basic literacy and numeracy skills to handle transactions, cash management, and simple record-keeping.
5221-01
Customer service and sales orientation to meet customer needs and resolve issues politely.
5221-01
Organisational skills to maintain orderly stock, displays, and store operations.
5221-01
Basic computer literacy to operate POS systems and manage inventory records.

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