BASIC SKILLS
Basic Skill refers to skills that are essential for the person to be able to be fit into the job.
| code | Title | |
|---|---|---|
| 5132-01 |
Basic numeracy skills for handling payments and cash transactions accurately.
|
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| 5141-01 |
Effective communication and interpersonal skills to understand client needs and preferences.
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|
| 5141-01 |
Customer service skills to engage clients professionally and courteously.
|
|
| 5141-01 |
Attention to detail and precision in hair styling and grooming tasks.
|
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| 5141-01 |
Good hand–eye coordination for cutting, styling, and finishing work.
|
|
| 5141-01 |
Basic knowledge of hygiene, cleanliness, and workplace safety practices.
|
|
| 5141-02 |
Good verbal communication and customer interaction skills.
|
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| 5141-02 |
Strong customer service orientation.
|
|
| 5141-02 |
Manual dexterity and physical stamina to perform barbering tasks.
|
|
| 5141-02 |
Active listening and willingness to learn and improve skills.
|
|
| 5141-02 |
Awareness of hygiene standards and attention to detail.
|
|
| 5142-01 |
Strong communication and interpersonal skills to interact with clients and understand their needs.
|
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| 5142-01 |
Excellent customer service orientation and professional attitude.
|
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| 5142-01 |
Attention to detail, including hygiene standards and accurate treatment application.
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| 5142-01 |
Manual dexterity, hand–eye coordination, and patience in delivering treatments.
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|
| 5142-01 |
Physical stamina to work for long hours and handle multiple clients.
|
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| 5142-02 |
Effective communication and interpersonal skills to engage and advise clients clearly.
|
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| 5142-02 |
Strong customer service orientation, including patience, empathy, and the ability to motivate clients.
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| 5142-02 |
Attention to detail in service delivery and client handling.
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| 5142-02 |
Basic sales, persuasion, and social perceptiveness skills to support service outcomes.
|
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| 5142-02 |
Basic understanding of nutrition, fitness, and simple record-keeping using basic computer and numeracy skills.
|
|
| 5151-01 |
Good communication, interpersonal skills, and active listening to interact effectively with guests and staff.
|
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| 5151-01 |
Strong customer service orientation to address guest needs and ensure service quality.
|
|
| 5151-01 |
Effective time management, teamwork, and organisational skills to coordinate daily floor operations.
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| 5151-01 |
Basic problem-solving skills to handle routine operational and customer service issues.
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| 5151-01 |
Attention to detail, including the use of basic computer skills for administrative tasks.
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| 5151-02 |
Effective communication and interpersonal skills to coordinate staff, other departments, and interact with guests.
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| 5151-02 |
Supervisory and leadership skills to manage, guide, and motivate the housekeeping team.
|
|
| 5151-02 |
Strong organisational and time management skills to plan, schedule, and complete tasks efficiently.
|
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| 5151-02 |
Attention to detail to maintain cleanliness standards and identify issues early.
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