BASIC SKILLS
Basic Skill refers to skills that are essential for the person to be able to be fit into the job.
| code | Title | |
|---|---|---|
| 5121-03 |
Effective collaboration with kitchen staff to ensure smooth workflow and operations.
|
|
| 5121-04 |
Ability to understand instructions in Bahasa Melayu and English.
|
|
| 5131-01 |
Understanding and applying banquet service protocols and professional etiquette.
|
|
| 5131-01 |
Applying food safety and hygiene practices in food and beverage service.
|
|
| 5131-01 |
Carrying out basic food preparation tasks as required for service.
|
|
| 5131-01 |
Demonstrating familiarity with menu items and beverage offerings to support service delivery.
|
|
| 5131-02 |
Strong interpersonal and communication skills to lead, motivate, and support staff.
|
|
| 5131-02 |
Effective time management and organisational skills to ensure smooth daily operations.
|
|
| 5131-02 |
Ability to coordinate work, practise active listening, and respond to staff and customer needs.
|
|
| 5131-02 |
Basic numeracy and computer skills, including use of POS systems and standard office software.
|
|
| 5131-02 |
Service-oriented approach with attention to detail, adaptability, and supervisory responsibility.
|
|
| 5131-03 |
Strong communication and active listening skills to coordinate staff and interact with customers.
|
|
| 5131-03 |
Leadership and teamwork skills to guide, supervise, and coordinate kitchen and service teams.
|
|
| 5131-03 |
Customer service orientation to ensure customer satisfaction and handle service needs.
|
|
| 5131-03 |
Time management and attention to detail to ensure smooth daily operations.
|
|
| 5131-03 |
Basic problem-solving skills and ability to remain calm when handling operational issues and pressure.
|
|
| 5131-04 |
Strong verbal communication skills to interact clearly and politely with guests.
|
|
| 5131-04 |
Active listening and customer service orientation to understand guest needs and handle requests effectively.
|
|
| 5131-04 |
Basic numeracy skills to manage orders, billing, and payments accurately.
|
|
| 5131-04 |
Teamwork skills and the ability to remain calm in fast-paced or stressful situations.
|
|
| 5131-04 |
Attention to detail and time management to ensure accurate orders, proper presentation, and timely delivery.
|
|
| 5131-05 |
Strong customer service and verbal communication skills in widely used languages.
|
|
| 5131-05 |
Active listening and social awareness to understand and respond to customer needs.
|
|
| 5131-05 |
Ability to multitask efficiently in a fast-paced service environment.
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| 5131-05 |
Basic numeracy skills for handling cash and operating point-of-sale systems.
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| 5131-05 |
Good time management, teamwork, and physical stamina for daily operations.
|
|
| 5132-01 |
Good communication and interpersonal skills to interact effectively with customers and colleagues.
|
|
| 5132-01 |
Customer service skills, including the ability to handle complaints and resolve conflicts calmly.
|
|
| 5132-01 |
Attention to detail in preparing drinks, handling orders, and maintaining service quality.
|
|
| 5132-01 |
Ability to multitask and manage time efficiently in a fast-paced service environment.
|
Showing 5941 to 5970 of 8222 results
