Basic Skill refers to skills that are essential for the person to be able to be fit into the job.
| code | Title | |
|---|---|---|
| 4419-08 |
Effective communication skills with colleagues, industry players, and the public.
|
|
| 4419-08 |
Decision-making ability.
|
|
| 4419-08 |
Ability to use computer software.
|
|
| 4419-10 |
Skilled in interethnic relations.
|
|
| 4419-10 |
Ability to act as a mediator in conflict resolution.
|
|
| 4419-10 |
Ability to engage with communities in various situations.
|
|
| 4419-10 |
Willingness to work outside office hours.
|
|
| 4419-11 |
Ability to understand and provide guidance to clients.
|
|
| 4419-11 |
Ability to carry out social and community work.
|
|
| 4419-11 |
Ability to communicate and interact effectively with various target groups.
|
|
| 4419-11 |
Ability to establish networking and collaboration with other agencies.
|
|
| 5111-01 |
Strong interpersonal and communication skills, including multilingual ability, to engage effectively with passengers.
|
|
| 5111-01 |
Service orientation with active listening to understand and respond to passenger needs.
|
|
| 5111-01 |
Ability to remain calm, composed, and adaptable in routine and emergency situations.
|
|
| 5111-01 |
Teamwork and coordination skills to work effectively with other crew members.
|
|
| 5111-01 |
Problem-solving skills to manage in-flight issues and operational challenges.
|
|
| 5111-02 |
Physical fitness and stamina to carry out manual and outdoor tasks.
|
|
| 5111-02 |
Clear communication and interpersonal skills to interact with crew members and passengers.
|
|
| 5111-02 |
Ability to follow instructions and respond appropriately to passengers’ needs.
|
|
| 5111-02 |
Basic understanding of safety requirements and emergency procedures.
|
|
| 5111-02 |
Flexibility to work irregular hours, including early mornings and weekends.
|
|
| 5111-03 |
Strong communication and interpersonal skills to liaise with travellers and service providers.
|
|
| 5111-03 |
Ability to organise travel arrangements and manage time effectively.
|
|
| 5111-03 |
Active listening skills to understand and respond to traveller requirements.
|
|
| 5111-03 |
Attention to detail to ensure accuracy in travel documentation and bookings.
|
|
| 5111-03 |
Ability to work under pressure and resolve routine travel-related issues efficiently.
|
|
| 5112-01 |
Good communication and interpersonal skills to interact with passengers effectively.
|
|
| 5112-01 |
Ability to manage conflicts calmly and professionally in public settings.
|
|
| 5112-01 |
Active listening skills to understand passenger needs and issues clearly.
|
|
| 5112-01 |
Attention to detail and basic numeracy for accurate ticket and fare checking.
|
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