Old Version
BASIC SKILLS
Basic Skill refers to skills that are essential for the person to be able to be fit into the job.
code Title
4311-07
Basic numeracy skills for accurate calculations and verification.
4311-07
Clear verbal communication skills for workplace interactions.
4311-07
Active listening to follow instructions and address enquiries accurately.
4311-08
Proficiency in data collection and basic data analysis.
4311-08
Ability to communicate effectively and work as part of a team.
4311-08
Attention to detail and basic problem-solving skills.
4311-08
Basic understanding of energy systems, equipment, and related processes.
4311-08
Ability to use standard office software for documentation and reporting.
4311-09
Strong attention to detail to ensure accuracy in documentation and data handling.
4311-09
Effective written and verbal communication skills for reporting and coordination.
4311-09
Organisational and time management skills to manage multiple tasks and deadlines.
4311-09
Reading comprehension and critical thinking to understand and assess regulatory requirements.
4311-09
Proficiency in Microsoft Office applications, particularly Excel and Word.
4311-10
Computer skills.
4311-10
Ability to communicate effectively both verbally and in writing in Bahasa Malaysia and English.
4311-10
Ability to provide professional opinions and suggest improvements.
4312-01
Proficiency in data entry and basic data management.
4312-01
Basic mathematical and statistical knowledge for handling numerical information.
4312-01
Strong attention to detail to ensure data accuracy.
4312-01
Organisational skills to manage records and tasks systematically.
4312-01
Effective communication skills, including clear speaking, writing and active listening.
4312-02
Strong attention to detail and clear communication in handling claims-related information.
4312-02
Good organisational and time management skills to manage tasks efficiently.
4312-02
Basic computer literacy for documentation, data entry, and record handling.
4312-02
Ability to handle confidential information with discretion and integrity.
4312-02
Basic problem-solving skills to address routine issues and support smooth operations.
4312-03
Strong attention to detail to identify errors or inconsistencies in claims documentation.
4312-03
Effective verbal and written communication to liaise with claimants and internal teams.
4312-03
Good organisational and time management skills to manage multiple claims efficiently.
4312-03
Basic computer literacy for data entry and use of office software.

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Welcome to the new version of the e-MASCO Portal.

This portal is currently being enhanced and upgraded by the Ministry of Human Resources (MOHR). At present, the portal content is based on MASCO 2020, and the updated version is expected to be fully completed by the first quarter of 2026. Some information and functions may still be in the testing phase. We greatly appreciate any feedback and suggestions from users to help improve the features and content of this portal. Please share your views through the Feedback page.