Basic Skill refers to skills that are essential for the person to be able to be fit into the job.
| code | Title | |
|---|---|---|
| 4224-04 |
Problem-solving and decision-making skills to resolve booking and operational issues promptly.
|
|
| 4224-04 |
Service orientation to meet customer needs and maintain service quality.
|
|
| 4224-04 |
Organisational and administrative skills to manage reservations, records, and related documentation.
|
|
| 4224-05 |
Leadership and team coordination to supervise and guide concierge staff.
|
|
| 4224-05 |
Strong interpersonal and communication skills, including multilingual communication.
|
|
| 4224-05 |
Organisational and time management skills to ensure smooth daily operations.
|
|
| 4224-05 |
Discretion and professionalism in handling guest information and requests.
|
|
| 4224-05 |
Service orientation with a focus on customer satisfaction and service excellence.
|
|
| 4224-06 |
Good verbal and written communication skills, including multilingual ability, to interact clearly with customers.
|
|
| 4224-06 |
Customer service orientation with active listening and clear speaking.
|
|
| 4224-06 |
Basic computer literacy for reservations processing and accurate data entry.
|
|
| 4224-06 |
Organisational skills, including time management and ability to multitask in a fast-paced environment.
|
|
| 4224-06 |
Attention to detail to ensure accuracy in bookings and customer information.
|
|
| 4225-01 |
Effective verbal and written communication skills, including multilingual capability.
|
|
| 4225-01 |
Active listening and interpersonal skills when dealing with enquiries or complaints.
|
|
| 4225-01 |
Basic computer proficiency, including data entry and use of office software.
|
|
| 4225-01 |
Attention to detail and accuracy in handling information and records.
|
|
| 4225-01 |
Organisational and time management skills to manage tasks efficiently.
|
|
| 4226-01 |
Strong verbal communication and interpersonal skills, including active listening, speaking and basic writing.
|
|
| 4226-01 |
Ability to follow interview protocols, instructions and structured guidelines accurately.
|
|
| 4226-01 |
Attention to detail to ensure accurate data collection, recording and data entry.
|
|
| 4226-01 |
Basic computer literacy for data entry, handling and simple data management tasks.
|
|
| 4226-01 |
Good time management and organisational skills to meet survey schedules and deadlines.
|
|
| 4229-01 |
Strong communication and interpersonal skills to interact clearly with clients and colleagues.
|
|
| 4229-01 |
High attention to detail to ensure accuracy in eligibility assessment and documentation.
|
|
| 4229-01 |
Good organisational skills to manage records and multiple cases effectively.
|
|
| 4229-01 |
Basic clerical and administrative skills for processing forms and maintaining files.
|
|
| 4229-01 |
Proficiency in basic computer applications for data entry and routine office tasks.
|
|
| 4311-01 |
Strong organisational and time management skills to manage auction-related tasks efficiently.
|
|
| 4311-01 |
Attention to detail to ensure accuracy in records, documentation, and transactions.
|
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