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BASIC SKILLS
Basic Skill refers to skills that are essential for the person to be able to be fit into the job.
code Title
2265-03
Ability to provide professional opinions, advisory services, and make accurate and timely decisions.
2265-03
Ability to prepare quality working papers and reports.
2266-01
Strong verbal and written communication to explain test results and treatment clearly.
2266-01
Active listening to understand patient concerns and symptoms accurately.
2266-01
Attention to detail for precise testing, diagnosis, and documentation.
2266-01
Critical thinking and problem-solving to assess conditions and create care plans.
2266-01
Basic IT proficiency for handling electronic records and audiology software.
2266-02
Strong communication skills to interact clearly and compassionately with patients, families, and teams.
2266-02
Active listening to understand patient concerns and respond effectively.
2266-02
Empathy and patience to support individuals through their therapy journey.
2266-02
Analytical and critical thinking to assess conditions and plan effective interventions.
2266-02
Organisational and time management skills for handling cases, sessions, and maintaining records.
2266-03
Strong verbal and written communication skills to interact clearly with clients, teams, and colleagues.
2266-03
Active listening to understand client concerns, feedback, and clinical information accurately.
2266-03
Empathy and emotional sensitivity to support clients and handle challenging situations.
2266-03
Critical thinking and problem-solving to tailor interventions, monitor outcomes, and resolve issues.
2266-03
Organisational skills and teamwork to manage multiple cases, coordinate tasks, and collaborate effectively.
2267-01
Strong communication and interpersonal skills to interact effectively with patients and colleagues.
2267-01
Active listening to understand patient concerns and symptoms.
2267-01
Critical thinking to assess visual disorders and plan appropriate treatments.
2267-01
Attention to detail for accurate examinations, assessments, and prescriptions.
2267-01
Empathy and patience when working with patients of all ages, especially children and the elderly.
2267-02
Ability to communicate effectively both orally and in writing in Bahasa Melayu and English.
2267-02
Ability to provide professional opinions and advisory services.
2269-01
Strong analytical and problem-solving skills.
2269-01
Proficiency in Microsoft Excel for data analysis and manipulation.
2269-01
Ability to communicate complex information clearly to non-technical audiences.
2269-01
Organisational skills to manage multiple data sources and tasks efficiently.
2269-01
Interpersonal skills to collaborate effectively across departments.
2311-01
Effective communication and presentation skills.

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Welcome to the new version of the e-MASCO Portal.

This portal is currently being enhanced and upgraded by the Ministry of Human Resources (MOHR). At present, the portal content is based on MASCO 2020, and the updated version is expected to be fully completed by the first quarter of 2026. Some information and functions may still be in the testing phase. We greatly appreciate any feedback and suggestions from users to help improve the features and content of this portal. Please share your views through the Feedback page.