Old Version
BASIC SKILLS
Basic Skill refers to skills that are essential for the person to be able to be fit into the job.
code Title
1619-01
Leadership and team management to supervise interpreters and support staff.
1619-01
Effective communication skills for internal coordination and external engagement.
1619-01
Project management skills to plan, schedule, and deliver interpretation services.
1619-01
Client relationship management to maintain service quality and customer satisfaction.
1619-01
Negotiation skills to manage contracts, fees, and service terms.
1621-01
Strong communication and interpersonal skills to engage effectively with clients, suppliers and staff.
1621-01
Leadership and team management skills to guide, supervise and support staff.
1621-01
Customer service orientation, including active listening, to understand client needs and ensure service quality.
1621-01
Organisational and time management skills to manage multiple tasks and travel arrangements efficiently.
1621-01
Social awareness and professionalism in handling client relations and workplace interactions.
1621-02
Leadership and team management to supervise staff and volunteers effectively.
1621-02
Clear communication and interpersonal skills to engage with staff, visitors, clients, and stakeholders.
1621-02
Customer service orientation with active listening to address needs, complaints, and emergencies.
1621-02
Organisational and time management skills to coordinate programmes, events, and daily operations.
1621-02
Problem-solving and decision-making skills, including basic financial awareness for budgeting and resource management.
1621-03
Strong leadership and team management skills to supervise and motivate staff.
1621-03
Effective communication and interpersonal skills to engage with staff and customers.
1621-03
Active listening and social awareness to understand customer needs and staff concerns.
1621-03
Financial management skills, including budgeting and cost control.
1621-03
Ability to work under pressure and manage conflicts in a fast-paced environment.
1621-04
Strong leadership and team management skills to supervise and motivate staff.
1621-04
Clear verbal communication and interpersonal skills to engage with members and stakeholders.
1621-04
Active listening and social awareness to respond appropriately to member needs and situations.
1621-04
Problem-solving and decision-making skills to handle operational and people-related issues.
1621-04
Organisational and time management skills to manage daily operations and schedules effectively.
1621-05
Clear verbal and written communication skills to liaise with teams and stakeholders.
1621-05
Leadership and teamwork skills to lead, coordinate, and motivate production teams.
1621-05
Time management skills to manage multiple tasks and prioritise work to meet deadlines.
1621-05
Problem-solving and critical thinking skills to resolve technical and logistical issues.
1621-05
Organisational skills to manage schedules, resources, and equipment efficiently.

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