Old Version
BASIC SKILLS
Basic Skill refers to skills that are essential for the person to be able to be fit into the job.
code Title
5322-01
Physical fitness and stamina to assist with mobility and daily living tasks.
5322-02
Strong communication and interpersonal skills to interact with clients, families and care teams.
5322-02
Patience, empathy and cultural sensitivity.
5322-02
Basic ability to follow care plans.
5322-02
Time management and organisational skills.
5322-02
Reliability with respect for client dignity and safety.
5414-01
Strong observational skills to monitor activities and detect irregular behaviour.
5414-01
Clear communication skills to convey instructions and report incidents effectively.
5414-01
Sound decision-making skills to respond appropriately to situations and risks.
5414-01
Physical fitness to perform patrol duties and manage long working hours.
5414-01
Critical thinking skills to assess situations and identify potential security concerns.
5414-02
Alertness and strong observational skills to monitor surroundings and detect potential risks.
5414-02
Physical fitness and endurance to perform security duties effectively.
5414-02
Effective communication and interpersonal skills to interact with clients, colleagues, and the public.
5414-02
Ability to remain calm, think critically, and make sound decisions under pressure.
5414-02
Ability to follow instructions, work independently or as part of a team, and prepare basic reports.
5414-03
Good observation skills and attention to detail to detect unusual situations.
5414-03
Effective communication skills to convey information clearly and accurately.
5414-03
Critical thinking and basic problem-solving to make sound decisions when required.
5414-03
Physical fitness and endurance to carry out patrols and security duties.
5414-03
Reliability and ability to remain calm and alert under pressure.
5414-04
Good communication skills to interact politely and clearly with the public.
5414-04
Active listening skills to understand requests and respond appropriately.
5414-04
Basic observational skills to monitor surroundings and identify potential issues.
5414-04
Alertness and responsibility to handle situations safely and promptly.
5414-04
Physical fitness to stand or walk for extended periods.
5414-05
Strong communication and interpersonal skills to supervise teams and interact with stakeholders.
5414-05
Critical thinking and problem-solving skills to make timely and sound decisions.
5414-05
Time management skills to plan duty rosters and ensure smooth security operations.
5414-05
Observation and vigilance skills to monitor activities and identify potential security issues.

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Welcome to the new version of the e-MASCO Portal.

This portal is currently being enhanced and upgraded by the Ministry of Human Resources (MOHR). At present, the portal content is based on MASCO 2020, and the updated version is expected to be fully completed by the first quarter of 2026. Some information and functions may still be in the testing phase. We greatly appreciate any feedback and suggestions from users to help improve the features and content of this portal. Please share your views through the Feedback page.