Old Version
BASIC SKILLS
Basic Skill refers to skills that are essential for the person to be able to be fit into the job.
code Title
5222-01
Strong communication and interpersonal skills to supervise staff and interact with customers.
5222-01
Leadership and team coordination skills to manage staff activities and workflow.
5222-01
Problem-solving skills to address customer complaints and operational issues.
5222-01
Time management and organisational skills to manage schedules, tasks, and priorities.
5222-01
Basic literacy, numeracy, and computer skills for cash handling, reporting, and store systems.
5223-01
Effective verbal communication skills to interact clearly and courteously with customers and colleagues.
5223-01
Active listening skills to understand customer needs and respond appropriately.
5223-01
Customer service orientation to deliver a positive and satisfactory shopping experience.
5223-01
Basic numeracy skills to handle payments, transactions, and change accurately.
5223-01
Ability to work as part of a team and adapt to changing tasks and work instructions.
5223-02
Proficient use of Microsoft Office applications for documentation, data management, and communication.
5223-02
Clear verbal and written communication skills in widely used languages.
5223-02
Active listening to understand and respond accurately to client and team requirements.
5223-02
Attention to detail for accurate data entry, record-keeping, and reporting.
5223-02
Effective time management and organisational skills to handle multiple tasks efficiently.
5231-01
Strong numeracy skills to handle cash transactions and provide accurate change.
5231-01
Clear verbal communication to interact politely and effectively with customers.
5231-01
Attention to detail to ensure accuracy in transactions and records.
5231-01
Customer service orientation to support a positive shopping experience.
5231-01
Basic computer literacy to operate point-of-sale systems and perform routine tasks.
5231-02
Clear verbal communication to interact professionally with customers.
5231-02
Active listening to understand customer requests and resolve enquiries accurately.
5231-02
Basic numeracy skills to calculate ticket prices and handle transactions correctly.
5231-02
Computer literacy to operate ticketing systems and basic office software.
5231-02
Attention to detail to ensure accuracy in ticket issuance and record-keeping.
5241-01
Confidence and ability to pose and move naturally in front of cameras and audiences.
5241-01
Ability to follow direction and adapt poses, expressions, or stillness as required.
5241-01
Good physical stamina, body awareness, and ability to maintain required postures for extended periods.
5241-01
Clear communication skills to understand and respond to instructions from clients, photographers, stylists, or artists.
5241-01
Professionalism, reliability, and social perceptiveness to adapt to different creative and audience settings.

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