Basic Skill refers to skills that are essential for the person to be able to be fit into the job.
| code | Title | |
|---|---|---|
| 4411-01 |
Interpersonal and communication skills to assist library users effectively.
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| 4411-01 |
Time management and ability to handle multiple routine tasks efficiently.
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| 4411-01 |
Attention to detail in handling books, data entry, and patron records.
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| 4411-02 |
Effective leadership.
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| 4411-02 |
Proactive supervision.
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| 4411-02 |
Effective communication skills.
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| 4411-02 |
Good command of Bahasa Melayu.
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| 4411-02 |
Basic proficiency in English.
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| 4411-02 |
ICT skills.
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| 4411-02 |
Ability to build networks with diverse groups.
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| 4412-01 |
Ability to read and write in widely used languages for delivery and documentation tasks.
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| 4412-01 |
Physical stamina to walk or ride for extended periods during delivery rounds.
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| 4412-01 |
Time management and organisational skills to complete deliveries efficiently.
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| 4412-01 |
Basic arithmetic skills to handle cash-on-delivery transactions accurately.
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| 4412-01 |
Basic customer service skills for courteous interaction with recipients.
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| 4412-02 |
Good verbal and written communication skills in widely used languages for internal coordination.
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| 4412-02 |
Effective time management and punctuality to manage dispatch schedules.
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| 4412-02 |
Organisational skills to handle multiple dispatch tasks under pressure.
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| 4412-02 |
Basic numeracy skills for accurate completion of forms and logs.
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| 4412-02 |
Attention to detail to maintain accurate records and documentation.
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| 4412-03 |
Proficiency in basic computer applications, particularly email and standard office software, for record-keeping and communication.
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| 4412-03 |
Strong organisational and time management skills to handle high volumes of mail and meet operational timelines.
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| 4412-03 |
Effective verbal and written communication skills for coordination with colleagues, service providers, and customers.
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| 4412-03 |
High attention to detail to ensure accurate sorting, routing, documentation, and delivery of mail.
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| 4412-03 |
Ability to work independently and as part of a team to support smooth mail and postal operations.
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| 4412-04 |
Ability to communicate clearly in written and spoken form with colleagues, customers and delivery personnel.
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| 4412-04 |
Attention to detail to ensure accurate sorting, labelling, recording and dispatch of mail and documents.
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| 4412-04 |
Basic literacy and numeracy skills to read addresses, handle records, and manage weights or quantities.
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| 4412-04 |
Ability to organise tasks and manage time to meet delivery schedules and handle multiple mailroom activities.
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| 4412-04 |
Basic computer literacy to use office software, mail tracking systems and standard office equipment.
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