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BASIC SKILLS
Basic Skill refers to skills that are essential for the person to be able to be fit into the job.
code Title
4411-01
Interpersonal and communication skills to assist library users effectively.
4411-01
Time management and ability to handle multiple routine tasks efficiently.
4411-01
Attention to detail in handling books, data entry, and patron records.
4411-02
Effective leadership.
4411-02
Proactive supervision.
4411-02
Effective communication skills.
4411-02
Good command of Bahasa Melayu.
4411-02
Basic proficiency in English.
4411-02
ICT skills.
4411-02
Ability to build networks with diverse groups.
4412-01
Ability to read and write in widely used languages for delivery and documentation tasks.
4412-01
Physical stamina to walk or ride for extended periods during delivery rounds.
4412-01
Time management and organisational skills to complete deliveries efficiently.
4412-01
Basic arithmetic skills to handle cash-on-delivery transactions accurately.
4412-01
Basic customer service skills for courteous interaction with recipients.
4412-02
Good verbal and written communication skills in widely used languages for internal coordination.
4412-02
Effective time management and punctuality to manage dispatch schedules.
4412-02
Organisational skills to handle multiple dispatch tasks under pressure.
4412-02
Basic numeracy skills for accurate completion of forms and logs.
4412-02
Attention to detail to maintain accurate records and documentation.
4412-03
Proficiency in basic computer applications, particularly email and standard office software, for record-keeping and communication.
4412-03
Strong organisational and time management skills to handle high volumes of mail and meet operational timelines.
4412-03
Effective verbal and written communication skills for coordination with colleagues, service providers, and customers.
4412-03
High attention to detail to ensure accurate sorting, routing, documentation, and delivery of mail.
4412-03
Ability to work independently and as part of a team to support smooth mail and postal operations.
4412-04
Ability to communicate clearly in written and spoken form with colleagues, customers and delivery personnel.
4412-04
Attention to detail to ensure accurate sorting, labelling, recording and dispatch of mail and documents.
4412-04
Basic literacy and numeracy skills to read addresses, handle records, and manage weights or quantities.
4412-04
Ability to organise tasks and manage time to meet delivery schedules and handle multiple mailroom activities.
4412-04
Basic computer literacy to use office software, mail tracking systems and standard office equipment.

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