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BASIC SKILLS
Basic Skill refers to skills that are essential for the person to be able to be fit into the job.
code Title
4322-05
Ability to follow detailed instructions, protocols, and standard operating procedures accurately.
4322-05
Effective verbal and written communication skills for reporting, coordination, and record-keeping.
4322-05
Basic numeracy skills to understand measurements, tolerances, and data recording.
4322-05
Basic computer and clerical skills for data entry, documentation, and use of standard office software.
4323-01
Proficiency in Microsoft Office applications, especially Excel and Word.
4323-01
Effective verbal and written communication skills.
4323-01
Attention to detail with strong organisational skills.
4323-01
Basic data entry and record-keeping abilities.
4323-01
Ability to work collaboratively as part of a team.
4323-02
Strong communication, interpersonal, and leadership skills to coordinate train crews and yard staff.
4323-02
Sound decision-making, active listening, and critical thinking under pressure.
4323-02
Attention to detail to monitor yard operations, train movements, and logistics activities.
4323-02
Problem-solving skills to manage real-time operational issues and disruptions.
4323-02
Basic computer literacy, including use of Microsoft Office and yard management systems.
4323-03
Strong attention to detail to identify mechanical faults and regulatory violations.
4323-03
Effective verbal and written communication skills for inspection reporting and stakeholder interaction.
4323-03
Critical thinking and logical problem-solving to assess compliance issues.
4323-03
Ability to work independently with professionalism, integrity, and accountability.
4323-03
Active listening and monitoring skills during inspections and assessments.
4323-04
Effective verbal and written communication with drivers, staff, and the public.
4323-04
Strong attention to detail to identify service and operational issues.
4323-04
Critical thinking and problem-solving skills to manage delays, disruptions, or breakdowns.
4323-04
Interpersonal skills to handle passenger complaints and enquiries professionally.
4323-04
Basic computer literacy for documentation, reporting, and record-keeping.
4323-05
High attention to detail to ensure accuracy, safety compliance, and performance monitoring.
4323-05
Effective verbal and written communication for coordination, reporting, and interaction with drivers and colleagues.
4323-05
Strong organisational and time management skills to manage schedules, inspections, and multiple tasks under pressure.
4323-05
Critical thinking skills to monitor operations, identify issues, and support timely decision-making.
4323-05
Basic clerical and computer skills for data entry, record-keeping, and report preparation.
4323-06
Strong organisational skills to manage scheduling and operational documentation.

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This portal is currently being enhanced and upgraded by the Ministry of Human Resources (MOHR). At present, the portal content is based on MASCO 2020, and the updated version is expected to be fully completed by the first quarter of 2026. Some information and functions may still be in the testing phase. We greatly appreciate any feedback and suggestions from users to help improve the features and content of this portal. Please share your views through the Feedback page.