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BASIC SKILLS
Basic Skill refers to skills that are essential for the person to be able to be fit into the job.
code Title
4111-01
Ability to work independently and collaboratively in a team environment.
4111-02
Effective verbal communication skills, including basic multilingual communication where required.
4111-02
Strong customer service orientation when interacting with guests.
4111-02
Basic reading and writing skills to understand orders and instructions.
4111-02
Attention to detail to ensure order accuracy and service quality.
4111-02
Ability to work as part of a team and manage time effectively.
4111-03
Proficient use of Microsoft Office applications, including Word, Excel and PowerPoint.
4111-03
Strong organisational and time management skills to support coordination tasks.
4111-03
Effective verbal and written communication skills.
4111-03
Ability to perform basic ICT and clerical or administrative duties.
4111-03
Attention to detail with a service-oriented approach to work.
4111-06
Ability to use computers.
4111-06
Ability to communicate effectively both orally and in writing in Bahasa Melayu and English.
4111-06
Ability to write quality reports.
4121-01
Clear verbal and written communication skills for workplace interactions.
4121-01
Strong organisation and time management skills to manage tasks and schedules.
4121-01
Basic ICT and clerical administration skills to support office operations.
4121-01
Reading comprehension and writing skills for documents and correspondence.
4121-01
Attention to detail and basic computer literacy for accurate record-keeping.
4121-02
Multilingual communication skills especially in Bahasa Melayu and English.
4121-02
Interpersonal skills.
4121-03
Multilingual communication skills especially in Bahasa Melayu and English.
4121-03
Interpersonal skills.
4131-01
Good typing speed and accuracy with strong attention to detail.
4131-01
Basic computer skills, including word processing and spreadsheet applications.
4131-01
Ability to handle routine digital and administrative tasks using ICT tools.
4131-01
Effective time management to meet deadlines and manage workload.
4131-01
Ability to maintain confidentiality when handling documents and information.
4131-02
Strong listening and concentration skills to accurately capture spoken content.
4131-02
Excellent command of the language used for transcription.

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