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Major Group
4
Clerical Support Workers
Sub-Major Group
44
Other Clerical Support Workers
Minor Group
441
Other Clerical Support Workers
Unit Group
4416
Personnel Clerks
Minor Unit Group
MASCO Code
4416-06
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Learning and Development Assistant supports the planning, coordination, and delivery of training programs within an organisation. They prepare materials, manage training logistics, maintain records, and assist in evaluating the effectiveness of learning initiatives, collaborating with internal teams and external providers to ensure training aligns with organisational objectives.
Tasks
Organise and schedule employee training sessions, workshops, and learning events.
Prepare and distribute training materials, manuals, and learning resources.
Maintain records of employee training participation and completion.
Coordinate with trainers, external vendors, and venues to support training programme delivery.
Assist in developing and deploying e-learning content and digital learning resources.
Collect participant feedback and assist in compiling training evaluation reports.
Support the planning, budgeting, and monitoring of learning and development initiatives.
Manage training calendars and ensure sessions are conducted as scheduled.
Research and identify relevant training opportunities aligned with organisational needs.
Perform administrative duties related to training documentation and records management.
Skills
Basic
Active listening and basic critical thinking to understand training needs and support learning activities.
Effective verbal and written communication to coordinate with departments, trainers, and participants.
Interpersonal skills to work collaboratively with colleagues, vendors, and stakeholders.
Proficiency in Microsoft Office applications for maintaining training records, schedules, and reports.
Strong organisational and time management skills to manage training activities and administrative tasks.
Specific
Competency in compiling and interpreting training data for learning programme improvement.
Competency in coordinating and scheduling multiple training events.
Competency in document management and maintenance of training documentation.
Competency in managing training records and tracking participant progress.
Competency in training needs analysis and post-training evaluation methods.
Knowledge in adult learning principles and employee engagement strategies.
Proficiency in digital learning tools and e-learning platforms.
Proficiency in Learning Management Systems (LMS).
Additional Info
QUALIFICATION
Certificate or equivalent
Related Courses
MASCO
Hi, I can assist you with questions related to the Malaysia Standard Classification of Occupations (MASCO).
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