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Major Group
4
Clerical Support Workers
Sub-Major Group
43
Numerical and Material Recording Clerks
Minor Group
432
Material-Recording and Transport Clerks
Unit Group
4323
Transport Clerks
Minor Unit Group
MASCO Code
4323-16
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Clerical Controller (Train Service) manages and coordinates the administrative aspects of railway operations, ensuring smooth and timely train services. They maintain records, prepare schedules, facilitate communication between departments, monitor adherence to procedures and safety regulations, and support operational reporting and tracking to ensure efficient railway logistics.
Tasks
Prepare and update train schedules and timetables.
Coordinate train movements with drivers, station personnel and other departments.
Monitor train operations using railway control systems and report irregularities.
Maintain and update operational records, logbooks and documentation.
Coordinate the handling of freight and passenger carriages at stations.
Schedule maintenance of railway coaches and monitor related activities.
Assist in crew scheduling and allocation of workers.
Coordinate communication between dispatchers, field personnel and relevant stakeholders.
Check and ensure compliance with transportation regulations and safety standards.
Skills
Basic
Attention to detail to ensure accuracy in records, reports, and data handling.
Effective verbal and written communication skills for coordination and information sharing.
Proficiency in Microsoft Office applications, especially Excel and Word, for documentation and reporting.
Strong organisational and administrative skills to manage records and operational tasks.
Time management, active listening, and basic critical thinking to support day-to-day operational decisions.
Specific
Ability to interpret train schedules, route maps and operational data.
Ability to support logistics coordination for rail transport activities.
Competency in maintaining operational records and transport documentation.
Knowledge in railway operational procedures and safety regulations in Malaysia.
Proficiency in enterprise or rail management systems for transport operations.
Proficiency in rail scheduling and dispatch systems for train operations.
Additional Info
QUALIFICATION
Sijil Pelajaran Malaysia (SPM) or Equivalent
Related Courses
Minor Unit Group
4323-01
Transport Clerk
4323-02
Yardmaster Railway
4323-03
Inspector (Road Transport Services)
4323-04
Inspector (Bus Services)
4323-05
Control Clerk (Road Transport Services)
4323-06
Air Transport Operations Clerk
4323-07
Wharfinger
4323-08
Ferry Officer
4323-09
Float Master
4323-10
Control Clerk (Sea Transport Services)
4323-11
Dispatch Clerk (Pipeline)
4323-12
Shipping Coordinator
4323-13
Clerical Inspector (Railway Transport Service)
4323-14
Transport Clerk (Train Goods)
4323-15
Claims Officer (Train)
4323-16
Clerical Controller (Train Service)
4323-17
Logistics Assistant
MASCO
Hi, I can assist you with questions related to the Malaysia Standard Classification of Occupations (MASCO).
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