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MASCO Code
4213-02
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Money-Lender
Money-Lender provides short-term loans to individuals or businesses, typically involving small loan amounts. They assess loan applications, evaluate borrowers’ ability to repay, determine loan amounts, and establish repayment schedules and interest rates within legal limits. They maintain loan records, manage repayments, and ensure all lending activities comply with the Moneylenders Act 1951 and licensing requirements administered by the Ministry of Housing and Local Government (KPKT).
Tasks
Evaluate borrowers’ loan applications and supporting documents to assess eligibility and repayment ability.
Interview or communicate with applicants to verify personal and financial information relevant to the loan application.
Apply approved interest rates, charges, and repayment terms in accordance with company procedures and legal requirements.
Prepare, explain, and process loan agreements and related documentation accurately.
Maintain accurate records of loans, repayments, customer details, and supporting documents.
Collect loan repayments and follow up on overdue accounts in accordance with company procedures and regulations.
Arrange repayment schedules in line with borrowers’ repayment ability and approved lending terms.
Ensure compliance with the Moneylenders Act 1951 and other relevant regulations and internal procedures.
Respond to customer enquiries and explain loan terms, repayment obligations, and related conditions.
Perform routine administrative and clerical tasks related to loan processing and repayment records.
Skills
Basic
Attention to detail and customer service orientation in handling transactions and records.
Basic numeracy skills to calculate interest, repayments, and outstanding amounts accurately.
Critical thinking and problem-solving skills to assess situations and manage lending decisions.
Decision-making and clear speaking skills to explain terms and resolve issues.
Strong communication and interpersonal skills to interact clearly with customers.
Specific
Accurate data entry, record keeping, and loan documentation.
Application of approved interest rates, charges, and repayment terms.
Assessment of borrowers’ eligibility and repayment ability.
Knowledge of legal and licensing requirements under the Moneylenders Act 1951.
Operation of loan management software and lending record systems.
Preparation and explanation of loan agreements and related documents.
Additional Info
QUALIFICATION
Sijil Pelajaran Malaysia (SPM) or Equivalent
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