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Introduction Of MASCO Structure Of Classification Starting Salary Guidelines
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Major Group
4
Clerical Support Workers
Sub-Major Group
41
Office Clerks
Minor Group
413
Keyboard Operators
Unit Group
4131
Typists
Minor Unit Group
MASCO Code
4131-01
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Typist types, edits and formats correspondence, reports, forms and other documents from written, recorded or electronic sources, ensuring accuracy, correct grammar and adherence to required formats. They transcribe information, prepare and print documents, and maintain organised records and documentation systems to support administrative operations. The role may also include handling confidential information and providing general clerical support within an office environment.
Tasks
Transcribe audio recordings, meeting notes, and dictation, including shorthand, into typed documents.
Type and format documents accurately from drafts, voice recordings, or other sources.
Check and proofread completed work for spelling, grammar, punctuation, and formatting.
Enter data from paper or digital sources into computer systems.
Organise, file, and maintain digital and physical documents with confidentiality.
Scan, print, and photocopy documents as required.
Support general office administration and assist other staff with clerical duties.
Skills
Basic
Ability to handle routine digital and administrative tasks using ICT tools.
Ability to maintain confidentiality when handling documents and information.
Basic computer skills, including word processing and spreadsheet applications.
Effective time management to meet deadlines and manage workload.
Good typing speed and accuracy with strong attention to detail.
Specific
Ability to maintain confidentiality of information and records.
Accurate and efficient typing and data entry.
Document formatting in accordance with standard office requirements.
Knowledge of routine office procedures and clerical practices.
Organisation and retrieval of physical and electronic files.
Proofreading for spelling, grammar, punctuation, and formatting accuracy.
Systematic filing, record keeping, and document management.
Use of transcription equipment, scanners, printers, and related office technology.
Additional Info
QUALIFICATION
Sijil Pelajaran Malaysia (SPM) or Equivalent
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