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Introduction Of MASCO Structure Of Classification Starting Salary Guidelines
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Major Group
3
Technicians and Associate Professionals
Sub-Major Group
35
Information and Communications Technicians
Minor Group
351
Information and Communications Technology Operation and User Support Technicians
Unit Group
3511
Information and Communications Technology Operation Technicians
Minor Unit Group
MASCO Code
3511
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Information and Communications Technology Operation Technicians
Information and Communications Technology Operation Technicians support the day-to-day processing, operation and monitoring of information and communications technology systems, including local and wide area networks (LANs and WANs), and hardware, software and related computer equipment to ensure optimal performance.
Starting Basic Salary
Yearly Increment
Minimum 6% Yearly
Tasks
Performing duties encompassing maintenance of computer systems such as preventive maintenance and maintenance of information technology equipment and maintenance of computing applications and operating systems in an organisation.
Operating and overseeing computer peripherals and related equipment.
Monitoring systems for equipment failure or errors in performance.
Informing the supervisor or maintenance technicians of equipment malfunctions.
Retrieving, separating and sorting program output as needed, and sending data to specified users.
Loading peripheral equipment, such as printers, with selected materials for operations, or overseeing loading of peripheral equipment by peripheral equipment operators.
Supervising, scheduling and monitoring the tasks of other workers.
Performing related tasks.
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