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Major Group
3
Technicians and Associate Professionals
Sub-Major Group
35
Information and Communications Technicians
Minor Group
351
Information and Communications Technology Operation and User Support Technicians
Unit Group
3511
Information and Communications Technology Operation Technicians
Minor Unit Group
MASCO Code
3511-07
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Computer Technician Grade FT1 responsible in performing tasks including computer system maintenance such as preventive maintenance and maintenance of IT equipment as well as maintenance tasks of computing applications and system operations in an organisation.
Tasks
Performing preventive maintenance and repairing on faulty IT hardware.
Obtaining spare parts from suppliers.
Ensuring the smooth operation of systems at all times.
Managing the store and recording of spare parts.
Carrying out installation of computers and electronics, including wiring, soldering, and cable installation.
Implementing software installation, software upgrades, and system configuration such as IP Address, Gateway, and Modem.
Conducting testing of new hardware and software.
Receiving fault reports, resolving issues (Help-desk), and providing online advisory services.
Maintaining the security of data, computer rooms, server rooms, and fire prevention systems.
Skills
Specific
In-depth knowledge, skills, and expertise in computer hardware, equipment, and systems.
Keeps up to date with the latest developments in information technology.
Additional Info
QUALIFICATION
Sijil Pelajaran Malaysia (SPM) or Equivalent
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