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Major Group

Technicians and Associate Professionals

Sub-Major Group

Business and Administration Associate Professionals

Minor Group

334

Administrative and Specialised Associate Professionals

Unit Group

3344

Medical Secretaries

Minor Unit Group

MASCO Code

3344-01

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Medical Secretary

Medical Secretary provides administrative and clerical support in healthcare settings, ensuring the smooth operation of medical offices, clinics, hospital wards, or specialised departments such as pathology. They manage patient records, schedule appointments, handle correspondence, and facilitate communication between medical staff and patients, while supporting internal administrative and managerial processes. The role is essential for maintaining efficient healthcare operations, accurate documentation, and effective coordination across departments.

Tasks

Managing calendars and scheduling appointments for medical professionals and patients.

Maintaining, organising, and updating patient medical records, charts, and administrative documents in compliance with medical regulations and confidentiality requirements.

Handling incoming and outgoing communications, including phone calls, emails, and front-desk inquiries, and coordinating with departments and staff to support patient care and meetings.

Assisting in the preparation of medical reports, billing documentation, insurance claims, and related administrative records.

Collecting and verifying patient information for forms and administrative documentation.

Ordering and maintaining office supplies and medical-related resources.