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Major Group
3
Technicians and Associate Professionals
Sub-Major Group
33
Business and Administration Associate Professionals
Unit Group
3341
Administrative Associate Professionals
Minor Unit Group
MASCO Code
3341-02
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Administrative Supervisor plans, coordinates, and oversees the administrative functions of an organisation, ensuring efficient office operations and compliance with policies and regulations. They supervise administrative staff, manage documentation and filing systems, monitor budgets and schedules, and facilitate smooth workflow across clerical and support activities. Their role supports overall organisational effectiveness and typically reports to managers or general managers.
Tasks
Supervise daily administrative operations and assign, monitor, and review the work of clerical staff.
Review and improve office systems, processes, and workflows.
Coordinate administrative activities between departments to ensure smooth operations.
Manage schedules, meetings, correspondence, and internal communications.
Prepare and maintain reports, documentation, and official records.
Oversee procurement and inventory management of office supplies and assets.
Ensure compliance with organisational policies, procedures, and administrative standards.
Assist with human resource functions, including staff onboarding and leave administration.
Train staff on work procedures, safety practices, and organisational policies.
Skills
Basic
Clerical and general administrative skills.
Effective verbal and written communication.
Monitoring and supervising administrative processes.
Organisational skills and attention to detail.
Time management and ability to handle multiple tasks.
Specific
Ability to coordinate office operations and interdepartmental activities.
Ability to operate and maintain office equipment.
Competency in administrative systems and document filing protocols.
Competency in basic office budgeting and resource management.
Competency in preparing administrative reports and documentation.
Knowledge in basic human resource administration processes, including leave management.
Knowledge in Malaysian labour laws and workplace regulations.
Knowledge in office inventory and procurement procedures.
Proficiency in Microsoft Office applications.
Additional Info
QUALIFICATION
Diploma or equivalent
Related Courses
MASCO
Hi, I can assist you with questions related to the Malaysia Standard Classification of Occupations (MASCO).
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