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Introduction Of MASCO Structure Of Classification Starting Salary Guidelines
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Major Group
2
Professionals
Sub-Major Group
25
Information and Communications Technology Professionals
Minor Group
252
Database and Network Professionals
Unit Group
2522
Information Technology System Administrators
Minor Unit Group
MASCO Code
2522-01
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Information Systems Officer is responsible for planning, implementing, and maintaining an organisation’s information systems and IT infrastructure to ensure secure, reliable, and efficient operations. The role oversees the configuration and administration of servers, networks, and related systems, ensures system integrity, availability, backup, and cybersecurity compliance, and provides technical support and troubleshooting. They also align technology solutions with organisational objectives to support operational performance and data management needs.
Tasks
Administer and maintain computer networks, servers, and system software applications.
Assess, recommend, and implement improvements to information systems and network configurations to ensure efficiency.
Monitor system performance, logs, and network services to ensure reliability.
Diagnose and resolve hardware, software, and system issues.
Manage backups, disaster recovery plans, and data integrity protocols.
Implement and manage virtualisation platforms and cloud-based services.
Configure and maintain Active Directory, Group Policy, and other system administration settings.
Provide technical support, training, and guidance to users and departments.
Skills
Basic
Analytical and critical thinking skills to evaluate and resolve technical issues.
Effective communication, teamwork, and active listening skills.
Problem-solving ability with knowledge of IT governance, security standards, and multitasking.
Proficiency in common IT tools, Microsoft Office, and system monitoring.
Strong understanding of database systems and IT infrastructure.
Specific
Knowledge in backup, disaster recovery, and enterprise continuity procedures.
Knowledge in containerisation technologies.
Knowledge in cybersecurity monitoring and compliance.
Knowledge in database management and optimisation.
Knowledge in designing scalable and efficient information technology (IT) infrastructure.
Proficiency in cloud computing platforms.
Proficiency in network and system administration, including installation, configuration, and troubleshooting.
Proficiency in scripting languages for system automation.
Additional Info
QUALIFICATION
Bachelor’s degree or equivalent
Related Courses
Claimable Course
e-Latih Online Course
Madani TVET Course
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