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Introduction Of MASCO Structure Of Classification Starting Salary Guidelines
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Major Group
2
Professionals
Sub-Major Group
23
Teaching Professionals
Minor Group
239
Other Teaching Professionals
Unit Group
2393
Information Technology Trainers
Minor Unit Group
MASCO Code
2393-01
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Software Trainer develops, designs, and delivers training programmes on software applications, both in-person and online. They assess training needs, prepare instructional materials, conduct workshops or sessions for individuals and groups, support learners in effectively using software tools, and may utilise technologies such as satellite systems to reach remote participants while monitoring learning outcomes and ensuring clear communication between trainers and learners.
Tasks
Carry out training needs analyses and develop training curricula and instructional materials tailored to user needs.
Conduct classroom or virtual training sessions for individuals or groups, and demonstrate software features and functions clearly to learners.
Assess trainee understanding through quizzes, feedback, or assignments.
Set up and manage training environments, including information technology (IT) equipment and training resources.
Troubleshoot technical or user issues during training sessions.
Liaise with relevant stakeholders and technical teams to support training delivery.
Monitor programme quality and learner engagement, and provide ongoing learner support and training updates.
Skills
Basic
Active listening to understand and respond to learners’ needs.
Adaptability, patience, and organisational skills to support diverse learners and manage training tasks efficiently.
Good communication and presentation skills to interact effectively with learners and technical teams.
Problem-solving skills to handle technical and instructional challenges.
Technical aptitude to operate, support, and troubleshoot software and satellite-based instruction systems.
Specific
Ability to train users in software applications effectively.
Competency in basic information technology (IT), audio-visual, and technical troubleshooting for training delivery.
Knowledge of adult learning principles and training methodologies.
Knowledge of distance education methodologies for remote learning.
Knowledge of satellite communication systems for remote instructional delivery.
Proficiency in instructional design and training content development.
Proficiency in relevant software applications and enterprise systems.
Additional Info
QUALIFICATION
Bachelor’s degree or equivalent
Related Courses
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e-Latih Online Course
Madani TVET Course
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