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SPECIFIC SKILLS
Specific skills is defined as a skill relating to a specific task or situation. It involves both understanding and proficiency in such specific activity that involves methods, processes, procedures, or techniques.
code Title
1615-04
Proven experience in leading academic programmes and faculty development.
1615-04
Expertise in designing and evaluating academic curricula in line with accreditation standards.
1615-04
Experience in promoting and managing research activities.
1615-04
Familiarity with national and international accreditation processes.
1615-04
Ability to develop and implement academic policies and procedures.
1615-04
Proficiency in managing relationships with external stakeholders, including industry partners and alumni.
1615-04
Capability in fostering inclusive and culturally diverse academic environments.
1615-04
Knowledge in academic programme management and institutional knowledge systems.
1615-04
Expertise in crisis management and organisational risk mitigation within academic settings.
1616-01
Comprehensive knowledge of life, health, motor, and property insurance products and related regulations.
1616-01
Understanding of Bank Negara Malaysia (BNM) rules, Know Your Customer (KYC), Anti-Money Laundering (AML), and consumer protection laws, such as Perbadanan Insurans Deposit Malaysia (PIDM).
1616-01
Knowledge of risk identification and management in claims, transactions, and compliance.
1616-01
Proficiency in sales team leadership, training, and performance management to achieve business targets.
1616-01
Knowledge of marketing strategies, lead generation, and client conversion in insurance services.
1616-01
Proficiency in financial management, budgeting, and profit and loss (P&L) oversight.
1616-01
Knowledge of data analysis, reporting, and performance metrics evaluation.
1616-01
Proficiency in negotiation of insurance terms, pricing, and settlements with clients and stakeholders.
1616-01
Knowledge of customer complaint handling, claims management, and conflict resolution.
1616-01
Knowledge of planning and coordination of branch or agency promotional and community activities.
1616-02
Knowledge of banking and financial services, including retail banking, loans, deposits, savings, mortgages, investments, and credit union products.
1616-02
Knowledge of Malaysian banking laws and Bank Negara Malaysia regulations for compliance and risk management.
1616-02
Proficiency in risk management to identify, assess, and mitigate operational and financial risks.
1616-02
Proficiency in financial analysis and reporting to evaluate financial statements, budgets, trends, and organisational performance.
1616-02
Knowledge of strategic planning for financial services growth, business development, and sustainability.
1616-02
Proficiency in leadership and staff development within financial institutions, including recruitment, mentoring, and training.
1616-02
Proficiency in sales and marketing of financial products and customer relationship management.
1616-02
Proficiency in financial management, budgeting, and cost control.
1616-02
Knowledge of financial software, online banking systems, and Customer Relationship Management (CRM) tools.
1616-02
Proficiency in customer service and complaint handling within financial services environments.
1617-01
Knowledge in risk management frameworks and mitigation strategies.

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